Car Sales Representative

Darcars; Baltimore (MD); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

401k

Employee discounts

Community service initiatives

Internal career advancement

Job summary

DARCARS of Baltimore is hiring a Car Sales Representative to join our team and drive sales of new and used vehicles. You will deliver exceptional customer service, work with a team of Sales Consultants, Managers, and Finance, and operate in a fast-paced, commission-driven environment.

The role emphasizes in-person and virtual customer engagement, ownership of the sales process from greeting to delivery, and adherence to dealership standards.

Qualifications

• Strong communication with customers and colleagues.
• Ability to speak multiple languages (Spanish and Chinese) is a plus.
• Commitment to customer service.
• Comfort using video tools (FaceTime, etc.) to assist customers.
• Ability to read and understand instructions and policy documents; converse with customers.

Responsibilities

• Sell new and used vehicles and meet sales objectives.
• Engage customers in person and virtually; collaborate with Sales Consultants, Managers, and Finance.
• Provide detailed vehicle descriptions, test drives, and financing assistance when needed.
• Complete paperwork and arrange delivery/registration of vehicles.
• Maintain knowledge of brands, pricing, options, and equipment.

Skills

Communication skills

Multilingual bonus

Customer service

Team player

Flexible schedule

Education

High school diploma/GED

Tools

Video tools

Job description

DARCARS of Baltimoreis now hiring Car Sales Representativeto join our team!
Top Performer Can Make Up To 20K+ a Month!

As a Car Sales Representative, you will be responsible for selling new and used vehicles, delivering exceptional customer service, and achieving DARCARS' sales objectives. You will engage with customers both in person and virtually, collaborating with fellow Sales Consultants, Sales Managers, Finance Managers, and the General Manager. This is a non-supervisory, commission-based role.

Qualifications:

• Strong communication skills with both customers and DARCARS employees
• Ability to speak multiple languages (Spanish and Chinese) is a plus!
• Demonstrated commitment to customer service
• Comfortable using video tools, Facetime, etc., to assist customers
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
• Previous sales experience preferred butnot required
• Requires the ability to stand, walk, bend, twist, and stand to perform normal job functions
• Be able to work in a fast-paced environment
• Be a team player
• Must be able to work a flexible schedule, evenings and weekends
• Must have a valid driver’s license and acceptable safe driving record
• High school diplomaor equivalent (GED)
• Must be at least eighteen years of age
• Must be able to pass pre-employment screen (background)

Benefits

• Comprehensive Benefits Plan including 401k
• Employee discounts on vehicle purchases, parts and service repairs
• Opportunities to join our community service initiatives
• Internal career advancement opportunities

In this role, you will:

• Conducts business in a professional and ethical manner
• Follows DARCARS approach to selling (including but not limited to):
  • Greets customers with a welcoming attitude and listens to their needs
  • Describes operations and features of vehicles matching customer’s needs via in-person or virtually
  • Follows DARCARS test drive procedures (obtaining correct identification, following test drive route, etc.)
  • Suggests optional equipment, features, warranties, for customer to purchase
  • Correctly computes and quotes sales price
  • Works with finance team to obtain financing, as needed
  • Completes all necessary paperwork
  • Arranges for delivery and registration of the vehicle
  • Addresses all customer concerns and ensures customer is satisfied
• Maintains solid knowledge of brands and products; including features, specifications, pricing, options, and standard equipment
• Must be able to make an effective demonstration ride on a planned route
• Develop and maintain future prospect and customer follow-up system
• Participates in all required brand and DARCARS training
• Utilizes and familiar with online digital retailing selling tools
• May be required to use video tools to assist customers virtually with car buying process
• In conjunction with the General Manager, develops personal income goals consistent with DARCARS standards and develops a strategy to consistently meet those goals
• Complies with DARCARS policies and procedures
• Other duties as assigned

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.

We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.