Car Sales Representative

Darcars; Frederick (MD); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Comprehensive Benefits incl. 401k

Employee discounts on vehicle parts &\

Community service initiatives

Internal career advancement

Job summary

DARCARS of Frederick is hiring Car Sales Representatives to join our team. Bilingual English/Spanish candidates preferred and a strong commitment to customer service is essential.

Responsibilities include greeting customers, presenting vehicle options, conducting test drives, coordinating financing, and handling paperwork to ensure a smooth purchase. The role requires a professional demeanor and ability to work evenings and weekends.

Qualifications

• Strong communication skills with customers and DARCARS employees.
• Ability to speak multiple languages (Spanish and Chinese) is a plus.
• Demonstrated commitment to customer service.
• Comfortable using video tools, Facetime, etc., to assist customers.
• Requires ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse with customers.
• Previous sales experience preferred but not required.
• Must be able to stand, walk, bend, twist, and stand to perform normal job functions.
• Be able to work in a fast-paced environment.
• Be a team player.
• Must be able to work a flexible schedule, evenings and weekends.
• Must have a valid driver’s license and acceptable safe driving record.
• High school diploma or equivalent (GED).
• Must be at least eighteen years of age.
• Must be able to pass pre-employment screen (background).

Responsibilities

• Conducts business in a professional and ethical manner.
• Greets customers with a welcoming attitude and listens to their needs.
• Describes operations and features of vehicles matching customer’s needs via in-person or virtually.
• Follows test drive procedures, obtains proper identification and follows route.
• Suggests optional equipment, features, warranties for customer to purchase.
• Quotessales price and works with the finance team to obtain financing as needed.
• Completes all necessary paperwork and arranges delivery and registration.
• Addresses customer concerns and ensures satisfaction.
• Maintains knowledge of brands, products, pricing, options and equipment.
• Develops personal income goals with GM and strategies to meet them.
• Complies with DARCARS policies and other duties as assigned.

Skills

Communication skills

Multilingual Spanish/Chinese

Customer service

Video tools

Flexible schedule

Team player

Pre-employment screen

Education

High school diploma/GED

Tools

Facetime

Job description

DARCARS of Frederickis now hiring Car Sales Representativesto join our team!
Bilingual(English/Spanish) Candidates Preferred

Qualifications:

• Strong communication skills with both customers and DARCARS employees
• Ability to speak multiple languages (Spanish and Chinese) is a plus!
• Demonstrated commitment to customer service
• Comfortable using video tools, Facetime, etc., to assist customers
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
• Previous sales experience preferred butnot required
• Requires the ability to stand, walk, bend, twist, and stand to perform normal job functions
• Be able to work in a fast-paced environment
• Be a team player
• Must be able to work a flexible schedule, evenings and weekends
• Must have a valid driver’s license and acceptable safe driving record
• High school diplomaor equivalent (GED)
• Must be at least eighteen years of age
• Must be able to pass pre-employment screen (background)

Benefits

• Comprehensive Benefits Plan including 401k
• Employee discounts on vehicle purchases, parts and service repairs
• Opportunities to join our community service initiatives
• Internal career advancement opportunities

In this role, you will:

• Conducts business in a professional and ethical manner
• Follows DARCARS approach to selling (including but not limited to):
  • Greets customers with a welcoming attitude and listens to their needs
  • Describes operations and features of vehicles matching customer’s needs via in-person or virtually
  • Follows DARCARS test drive procedures (obtaining correct identification, following test drive route, etc.)
  • Suggests optional equipment, features, warranties, for customer to purchase
  • Correctly computes and quotes sales price
  • Works with finance team to obtain financing, as needed
  • Completes all necessary paperwork
  • Arranges for delivery and registration of the vehicle
  • Addresses all customer concerns and ensures customer is satisfied
• Maintains solid knowledge of brands and products; including features, specifications, pricing, options, and standard equipment
• Must be able to make an effective demonstration ride on a planned route
• Develop and maintain future prospect and customer follow-up system
• Participates in all required brand and DARCARS training
• Utilizes and familiar with online digital retailing selling tools
• May be required to use video tools to assist customers virtually with car buying process
• In conjunction with the General Manager, develops personal income goals consistent with DARCARS standards and develops a strategy to consistently meet those goals
• Complies with DARCARS policies and procedures
• Other duties as assigned

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.

We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.