Car Rental Manager

Jeff D'Ambrosio Auto Group; Downingtown (Chester County); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off

Employee discounts

Job summary

A reputable auto group in Downingtown, PA is seeking a Car Rental Manager to oversee operations in a fast-paced environment. The ideal candidate will manage fleet availability, lead staff, and ensure outstanding customer service. Responsibilities include training staff, developing policies to increase revenue, and monitoring financial performance. Experience in car rental management and strong leadership skills are crucial for success in this role. Benefits include professional growth opportunities and competitive compensation.

Qualifications

• Proven experience in car rental management or related leadership role.
• Strong organizational and leadership skills.
• Exceptional customer service and communication skills.
• Knowledge of fleet maintenance and rental software.
• Ability to operate in a fast-paced environment.
• Valid driver's license and a clean driving record.

Responsibilities

• Oversee daily operations of the car rental department.
• Manage rental fleet availability and maintenance.
• Lead staff to deliver excellent customer service.
• Develop rental policies and promotions.
• Handle customer inquiries and issues.
• Monitor financial performance and budgeting.
• Ensure compliance with regulations.

Skills

Leadership

Customer service

Organizational skills

Communication

Motivation

Ability to work under pressure

Tools

Microsoft Office

Rental software systems

Job description

Jeff D'Ambrosio Auto Group is seeking a dedicated and experienced Car Rental Manager to lead our car rental operations in Downingtown, PA. The successful candidate will be responsible for managing daily rental activities, ensuring customer satisfaction, and driving business growth in a dynamic and fast-paced environment.

Responsibilities

• Oversee the daily operations of the car rental department, ensuring smooth and efficient service.
• Manage rental fleet availability, maintenance, and scheduling to maximize utilization.
• Lead and train rental staff to deliver excellent customer service and meet company standards.
• Develop and implement rental policies, procedures, and promotional initiatives to increase revenue.
• Handle customer inquiries, resolve issues, and ensure a positive rental experience.
• Monitor financial performance, prepare reports, and manage budgeting for the rental department.
• Maintain compliance with all local, state, and federal regulations related to vehicle rentals.

Requirements

• Proven experience in car rental management or a similar leadership role within the automotive industry.
• Strong organizational and leadership skills with the ability to motivate a team.
• Exceptional customer service and communication skills.
• Knowledge of vehicle maintenance, fleet management, and rental software systems.
• Ability to work in a fast-paced environment and adapt to changing business needs.
• Valid driver’s license and a clean driving record.

Benefits

• Opportunities for professional growth within a leading auto group.
• Supportive and collaborative work environment.
• Competitive compensation packages (details to be discussed).
• Employee discounts across the Jeff D'Ambrosio Auto Group.

About the Company

Jeff D'Ambrosio Auto Group is a trusted name in the automotive industry, committed to providing exceptional vehicle services and customer experiences. Located in Downingtown, PA, we pride ourselves on our integrity, professionalism, and dedication to our customers. Join our team and be part of a company that values innovation, teamwork, and excellence.

ABOUT US

At our family owned dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealership works as a team, and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you!

WHAT WE OFFER

• Medical and Dental
• 401K Plan
• Competitive wages
• Paid time off and vacation
• Growth opportunities

RESPONSIBILITIES

• Manage the entire operation and direct the workforce as needed to accomplish multiple tasks simultaneously.
• Must be able to quickly make decisions while under pressure.
• Supervise and direct team of 100 employees
• Setexample to employees in respect to how job should be performed and all safety rules are observed.
• Providetraining as necessary to establish acceptable practices and correct deficiencies.
• Counsel, trainand/or disciplineemployees as required.

QUALIFICATIONS

• Dealership management experience
• Excellent Communicator with the Customer, Site Operators, and employees. Is aware of each Operator's site status with an excellent awareness of potential problems.
• Excellent Organizational skills and leadership ability to develop safe, efficient and autonomous employees.
• Competent in basic Microsoft office, database entry and generating reports for the customer.
• Must be interested in training additional sales associates and work within a team environment
• Enthusiastic with high energy throughout the sales workday
• Clean driving record