Car Rental Concierge & Customer Service Pro

Enterprise; San Diego (CA); Sur place; USD 22 000 - 32 000; Plein temps

Avantages offerts par ce poste

Paid time off

Employee rental car discounts

401k with matching profit sharing

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Résumé du poste

Enterprise Mobility, operating the Enterprise Rent-A-Car, National Car Rental, and Alamo brands, is hiring a Customer Service Agent in San Diego, CA. The role emphasizes friendly, efficient service during the rental process and Emerald Aisle transactions.

Starting pay is $19.50/hour with up to $2/hour bonus potential. Benefits include PTO, insurance options, a 401k with matching profit sharing, and employee discounts. Schedule is 5 days/week, includes weekends.

Qualifications

• High School Diploma or G.E.D. required.
• Minimum 1 year of prior customer service, retail, or administrative support experience.
• Authorized to work in the United States; no sponsorship needed now or in the future.
• Open availability for 40 hours/week from 3pm to Midnight, including weekends and holidays.
• Must be at least 18 years old and have a valid California Driver's License.

Responsabilités

• Greet customers on arrival and assist with Emerald Aisle process.
• Provide accurate rental charges and receipts; assist with directions to airport terminal.
• Maintain organized lot; assist with damage reports and vehicle checks.
• Maintain courteous, professional demeanor and seek ways to improve performance.
• Support team with daily tasks and adhere to schedule and attendance requirements.

Connaissances

Customer service

Retail experience

Administrative support

Formation

High School Diploma or GED

Description du poste

Enterprise Mobility, operating the Enterprise Rent-A-Car, National Car Rental, and Alamo brands, is hiring a Customer Service Agent in San Diego, CA. The role emphasizes friendly, efficient service during the rental process and Emerald Aisle transactions.

Starting pay is $19.50/hour with up to $2/hour bonus potential. Benefits include PTO, insurance options, a 401k with matching profit sharing, and employee discounts. Schedule is 5 days/week, includes weekends.