Car & Bike Parts Service Advisor – Part-Time

Halfords; New Jersey; On-site; USD 20,000 - 24,000; Part time

Benefits offered by this job

25% off most products

Up to 50% off garage bills

Discount on Breakdown Cover

25% colleague discount at Tredz

Life Assurance

Uniform

Employee assistance programme

Bike Scheme discounts

Sharesave scheme

Wagestream access

Health Cash Plan

Job summary

Halfords Group plc is seeking a part-time Retail Assistant in Bridgwater to deliver car parts fitting and cycle services, while providing excellent customer service in-store and in the car park. Training will be provided to achieve market-leading service standards.

You’ll work on a rota basis, including weekends, helping customers with a range of fitting services and sales guidance, with opportunities to grow within the group.

Qualifications

• Experience delivering great customer service in a retail sales environment.
• Proactive approach to understanding customer needs and helping them find solutions.
• Availability to work on a rota, including weekends.

Responsibilities

• Deliver fitting services for car parts and cycles in-store and in the car park.
• Assist customers with product selection and service requests.
• Develop practical problem-solving skills to work quickly and efficiently while maintaining service standards.
• Support training and progression within the Halfords Group.

Skills

Customer service

Retail experience

Proactive needs assessment

Car parts fitting knowledge

Cycle repair experience

Education

Experience in car parts fitting or cycle repair (advantage)

Tools

POS systems

Job description

Halfords Group plc is seeking a part-time Retail Assistant in Bridgwater to deliver car parts fitting and cycle services, while providing excellent customer service in-store and in the car park. Training will be provided to achieve market-leading service standards.

You’ll work on a rota basis, including weekends, helping customers with a range of fitting services and sales guidance, with opportunities to grow within the group.