Cape Cod Guest Marketing Specialist - Earn by Performance

capitalvacations; Mashpee (MA); On-site; USD 36,000 - 60,000; Full time

Job summary

Capital Vacations is seeking a friendly Guest Marketing Specialist to join our Cape Cod team. You’ll engage with guests and owners, generate qualified leads for the Sales team, and present exciting vacation options to drive interest in the Capital Vacations experience.

This guest-facing role rewards performance with earning potential. The ideal candidate thrives in a fast-paced hospitality environment, enjoys meeting people, and can build rapport quickly while delivering outstanding service

Qualifications

• High School Diploma or GED required.
• Experience in lead generation, marketing, hospitality, or customer-facing roles preferred.
• OPC or in-house marketing experience preferred.
• Outgoing, confident personality with strong verbal and written communication.
• Excellent customer service and attention to detail.
• Motivated, performance-driven, and goal-oriented.
• Team-oriented with ability to meet deadlines.
• Flexible schedule including nights, weekends and some holidays.

Responsibilities

• Engage guests and owners in friendly conversations to generate qualified opportunities.
• Generate excitement about the Capital Vacations experience.
• Invite qualified owners to attend an Owner Update and qualified non-owners to attend Capital Vacations presentations.
• Identify guest needs and generate qualified leads for the Sales team.
• Build rapport quickly and create memorable guest experiences.
• Maintain knowledge of Cape Cod shows, attractions, restaurants, activities, beaches and destinations.
• Accurately complete required paperwork and documentation.
• Provide on-site support and assist guests with needs; manage check-in smoothly.

Skills

People skills

Communication

Team player

Motivated

Customer service

Detail-oriented

Flexible schedule

MS Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Capital Vacations is seeking a friendly Guest Marketing Specialist to join our Cape Cod team. You’ll engage with guests and owners, generate qualified leads for the Sales team, and present exciting vacation options to drive interest in the Capital Vacations experience.

This guest-facing role rewards performance with earning potential. The ideal candidate thrives in a fast-paced hospitality environment, enjoys meeting people, and can build rapport quickly while delivering outstanding service