Marketing Agent

Capital Vacations; Mashpee (MA); On-site; USD 42,000 - 62,000; Full time

Job summary

Capital Vacations on Cape Cod is seeking a Guest Marketing Specialist to engage guests and generate qualified opportunities for the Sales team. You will interact with guests and owners staying on property, learn their vacation needs, and introduce Capital Vacations opportunities.

This performance-driven role rewards outcomes and offers a fast-paced hospitality environment on Cape Cod, with opportunities to grow your career by connecting people to memorable vacation experiences.

Qualifications

• High School Diploma or GED is required.
• Previous lead generation, marketing, hospitality, or customer-facing experience preferred.
• Outgoing and confident personality with strong verbal and written communication skills.
• Comfortable working toward performance goals and meeting targets.
• Flexible schedule including nights, weekends and certain holidays is required.

Responsibilities

• Engage guests and owners in friendly, professional conversations.
• Generate qualified opportunities for the Sales team.
• Identify guest needs and introduce Capital Vacations offerings.
• Invite qualified owners to attend an Owner Update and qualified non-owners to a presentation.
• Maintain knowledge of local Cape Cod shows, attractions, restaurants, and destinations.
• Maintain paperwork and documentation and provide a positive guest experience.

Skills

People skills

Outgoing

Verbal communication

Teamwork

Education

High School Diploma or GED

Job description

Career Opportunities with Capital Vacations

A great place to work.

Careers At Capital Vacations

Current job opportunities are posted here as they become available.

To learn more about working for Capital Vacations, please view our video below:

Guest Engagement | Lead Generation | Hospitality | Performance-Driven Earning Opportunity

Build Your Career on Cape Cod

Capital Vacations is one of the fastest-growing companies in the vacation ownership sector of the hospitality industry. We provide best-in-class service and an exceptional vacation experience, giving our members access to 90+ internal club destinations and thousands of additional vacation destinations.

We�re growing our team on Cape Cod, Massachusetts, one of New England�s most sought-after vacation destinations. With its beautiful beaches, charming coastal communities, and steady flow of vacationing guests, Cape Cod provides an exciting environment for professionals who enjoy hospitality, meeting new people, and creating memorable experiences.

We�re looking for an outgoing, energetic Guest Marketing Specialist to join our Cape Cod team.

This is a guest-facing marketing and lead generation position for someone who enjoys meeting new people, building relationships, and creating excitement. You�ll interact with guests and owners staying on property, learn about their vacation needs, and introduce them to opportunities to learn more about Capital Vacations.

Your ability to connect with guests and generate qualified opportunities directly contributes to your earning potential. This is an ideal role for someone who enjoys a fast-paced, goal-oriented environment and wants their performance to be recognized and rewarded.

If you have a background in hospitality, sales, retail, automotive, customer service, promotions, lead generation, or another people-focused environment, your ability to connect with people can translate into success in this role.

What You'll Do

As a Guest Marketing Specialist, you�ll be responsible for creating positive guest interactions and generating qualified opportunities for our Sales team.

Engage guests and owners in friendly, professional conversations

Generate excitement and interest around the Capital Vacations vacation experience

Invite qualified owners to attend an Owner Update

Invite qualified non-owners to attend a Capital Vacations presentation

Identify guest needs and generate qualified leads for the Sales team

Build rapport quickly and create a memorable guest experience

Assist guests and owners with on-site and off-site needs

Provide guests and owners with a smooth, friendly, and efficient check-in experience

Answer inbound calls and make outbound calls when needed

Maintain knowledge of local Cape Cod shows, attractions, restaurants, activities, beaches, and destinations

Accurately complete required paperwork, reports, and documentation

Responsibly handle cash when applicable

Consistently meet or exceed established performance standards

Follow company policies, procedures, and applicable laws

Maintain confidentiality and professionalism when handling guest information

Perform other duties as assigned

What We\'re Looking For

The best Guest Marketing Specialists are people people.

You don't need to have a traditional marketing background. We're looking for individuals who are comfortable approaching others, starting conversations, building rapport, and getting people excited about an opportunity.

This role is particularly well-suited for someone who is motivated by performance and enjoys having a direct connection between their results and their earning potential.

You may be a great fit if you have experience in:

Hospitality or hotels

Retail

Automotive

Events or promotions

Call centers

Vacation ownership

Other high-energy, customer-facing environments

Qualifications

High School Diploma or GED

Previous lead generation, marketing, hospitality, or customer-facing experience preferred

Previous OPC or In-House Marketing experience preferred

Outgoing and confident personality

Strong verbal and written communication skills

Highly motivated with a positive attitude

Comfortable working toward performance goals

Strong attention to detail and organizational skills

Basic computer skills and proficiency with Microsoft Office

Ability to work effectively as part of a team

Flexible schedule � nights, weekends, and certain holidays are REQUIRED

Why Capital Vacations?

At Capital Vacations, we�re creating opportunities for people who are motivated by people, performance, and growth.

You�ll work in a fast-paced hospitality environment on Cape Cod, surrounded by vacationers who are there to enjoy everything the area has to offer. It�s an environment where every conversation is an opportunity to create a positive experience and connect a guest with something new.

And because this is a performance-driven role, your ability to engage guests, generate qualified opportunities, and consistently deliver results has a direct impact on your earning potential.

This role allows you to build valuable experience in:

Whether your background is in hospitality, retail, automotive, customer service, or sales, we�ll give you the opportunity to put your people skills to work in the vacation industry.

Enjoy the energy of Cape Cod while building your career with Capital Vacations.

If you�re outgoing, motivated, and know how to make people feel welcome � and you�re looking for an opportunity where your performance can be rewarded � we want to meet you.