Cape Adoption Center Manager

MSPCA-Angell; Centerville (MA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

BCBS health insurance

Dental and life insurance

403(b) retirement plan

Tuition reimbursement

Paid holidays, vacation, and sick time

Discounts on pet care and pet food

Free on-site parking

Job summary

The MSPCA-Angell in Centerville is seeking an experienced Adoption Center Manager to lead our Cape Adoption Center and oversee staff, volunteers, and daily shelter operations. You'll supervise a dedicated team, coordinate with veterinary and behavior specialists, drive adoption success, and ensure compassionate care for every animal while fostering a positive community presence.

This is a full-time role with weekend work; salary ranges from $65,000 to $75,000, with relocation assistance for

Qualifications

• 2 years of management or supervisory experience (non-profit preferred)
• 2 years of experience working in animal sheltering, veterinary services, or comparable social services fields
• Bachelor's degree
• Compassionate, people-centered leader who believes deeply in helping animals and their families
• Excellent communication skills and strong attention to detail
• Commitment to maintaining the positive, supportive culture of MSPCA
• Spanish proficiency is a plus

Responsibilities

• Guide and support an incredible team of staff and volunteers
• Work with behavior and medical teams to focus on quality of life and decreased length of stay for animals
• Create positive, respectful experiences for adopters, surrenderers, and visitors
• Lead group discussions, trainings, scheduling, performance development, and team culture
• Lead daily adoption center shelter operations, including intake, care, adoption, and euthanasia of animals
• Foster a positive and supportive culture through collaboration with volunteers and foster care coordinators
• Provide euthanasia counseling while upholding compassionate care
• Model kindness and professionalism characteristic of MSPCA

Skills

Management

Leadership

Communication

Attention to detail

Team building

Spanish proficiency

Education

Bachelor's degree

Job description

The MSPCA-Angell is looking for an experienced manager at our Cape location in Centerville (40 hours/week, weekends required).

Salary: $65,000-$75,000, depending on experience. Relocation assistance available for out of state applicants.

WHY THIS ROLE MATTERS

Every day, thousands of animals in Massachusetts rely on the MSPCA for safety and care. As our Adoption Center Manager, you’ll help lead our Cape Adoption Center by supporting staff, inspiring volunteers, connecting with the community, and ensuring every animal receives the compassion and care they deserve.

If you thrive in a fast-paced environment, communicate with clarity and warmth, and love bringing out the best in teams, this is your opportunity to shine.

What You’ll Do

• Guide and support an incredible team of staff and volunteers
• Work alongside the behavior and medical teams with a focus on quality of life and decreased length of stay for animals at the adoption center.
• Create positive, respectful experiences for adopters, surrenderers, and visitors
• Lead group discussions, trainings, scheduling, performance development, and team culture
• Lead daily adoption center shelter operations, including the intake, care, adoption, and euthanasia of animals.
• In conjunction with the volunteer and foster care coordinator, work to foster a positive and supportive culture aimed at the inclusion, development and integration of volunteers into our collective goal
• Provide euthanasia counseling while upholding the highest standard of respectful, compassionate care
• Model the kindness and professionalism that define the MSPCA

What We’re Looking For

• 2 years of management or supervisory experience (non-profit preferred)
• 2 years of experience working in animal sheltering, veterinary services, or comparable social services fields
• Bachelor's degree
• A compassionate, people-centered leader who believes deeply in helping animals and their families
• Excellent communication skills and strong attention to detail
• A commitment to maintaining the positive, supportive culture we’ve built
• Spanish proficiency is a plus!

Benefits That Support You

• BCBS health insurance
• Dental and life insurance
• 403(b) retirement plan
• Tuition reimbursement
• Paid holidays, vacation, and sick time
• Discounts on pet care and pet food
• Free on-site parking

Who We Are

The MSPCA is the largest animal welfare organization in New England- caring for and placing over 12,000 animals annually across our four adoption centers and caring for over 14,000 animals in our community clinics. For our adoption centers, we aim to help the greatest number of animals by upholding an open adoption philosophy and moving pets through the shelter effectively while maintaining a commitment to socially conscious sheltering. For our community clinics we work to provide access to low cost veterinary care that helps keep families together with their pets.

Experience

• 2 year(s): Experience working in animal sheltering, veterinary services, or comparable social services fields
• 2 year(s): Management or supervisory experience (non-profit preferred)
• Must be able to drive the Shelter vehicle and possess valid MA driver’s license and a clean driving record.

Education

• Bachelors or better

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.