Capacity Procurement Representative - ICS

J.B. Hunt Transport Services, Inc.; Lowell (AR); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Paid time off

Paid parental leave

Paid holidays

Job summary

J.B. Hunt Transport Services, Inc. in Lowell, Arkansas seeks a Capacity Procurement Representative to negotiate carrier rates, ensuring optimal margins and service execution. Responsibilities include managing freight in transit, using the Carrier360 platform for operations, and promoting best-in-class service.

The ideal candidate should possess strong communication skills and experience in transportation or logistics, along with the ability to work flexible shifts. Full-time benefits include medical, dental, vision, and a 401(k) retirement plan.

Qualifications

• 1 year experience in transportation/logistics or equivalent.
• Ability to work across multiple shifts including nights or weekends if needed.
• Experience in holding people accountable and conducting difficult conversations.

Responsibilities

• Negotiate with carriers for optimal purchase rates.
• Act as liaison between internal teams and carriers.
• Manage all freight in transit with updates from carriers.

Skills

Strong professional communication skills

Ability to manage multiple competing priorities

Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook)

Accurate information processing

Proven experience in fostering customer relationships

Education

High School Diploma/GED

Bachelor's degree in Business Administration, Transportation/Logistics or related field

Job description

Capacity Procurement Representative - IC S

Job Summary: Under routine supervision, the Capacity Procurement Representative is responsible for the negotiation of rates to meet load expectations while ensuring optimal margins. The incumbent will market the J.B. Hunt Carrier360 platform to carriers in order to increase efficiency and freight movement visibility. The incumbent is responsible for establishing a carrier base, ensuring freight is covered in a timely manner, and delivering best in class service execution.

Key Responsibilities

• Negotiate with carriers for the optimal purchase rate to meet revenue and profit margin goals
• Act as liaison between internal business stakeholders and carriers
• Manage all freight in transit by obtaining updates from carriers to accurately monitor movement and ensuring on‑time pickup and delivery
• Utilize the Carrier360 Platform to tender loads and maintain accurate records of shipments and customer details
• Proactively communicate service failures to internal support teams to minimize cost and operational inefficiencies
• Partner with internal teams to promote best in class service and ensure safety
• Leverage the Carrier360 platform with carrier base to increase efficiency and automation
• Verify authenticity of carriers and track prior to scheduled pickup
• Remain current on supply chain information to gain understanding of market trends and optimize negotiation tactics
• Understand customer service expectations to provide value with transportation solutions and updates in an urgent manner

Qualifications

Minimum Qualifications:

High School Diploma/GED with up to 1 year experience in transportation/logistics, business administration, account management, and/or equivalent military experience AND the ability to work across multiple shifts including nights and/or weekends if needed.

AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences:

• Strong professional communication skills applied internally and externally
• Proven experience in establishing and maintaining healthy working relationships
• Experience in fostering strong customer relationships via delivery on commitments, open communication, and ongoing feedback/improvement
• Ability to process information with high levels of accuracy
• Accurately analyze situations and reach productive decisions based on informed judgment
• Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook)
• Ability to manage multiple competing priorities
• Ability to adapt to a dynamic work environment and shifting priorities and directives
• Experience in holding people accountable and conducting difficult conversations
• Ability to perform in a stressful and high‑pressure work environment

Preferred Qualifications: Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field AND up to 1 year experience in transportation/logistics, business administration, account management, and/or equivalent military experience.

This position is not eligible for employment‑based sponsorship.

Compensation

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company's bonus and incentive plans, as applicable and in effect from time to time.

Benefits

The company offers the following benefits for full‑time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short‑term and long‑term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), two weeks of paid parental leave, and six paid holidays annually.

Education

Bachelors: Supply Chain Management, Bachelors: Logistics Management, High School (Required), GED (Required), Bachelors: Business Administration/Management

Work Experience

Customer Service/Account Manager, Transportation/Logistics, Business Administration

Job Opening ID

00631818 Capacity Procurement Representative - IC S (Open)

Equal Employment Opportunity

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.