Capacity Procurement Representative - ICS

J.B. Hunt Transport Services, Inc.; West Des Moines (IA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical benefit

Dental benefit

Vision benefit

401(k) retirement plan

Paid time off

Paid maternity leave

Paid parental leave

Job summary

A leading transportation company is seeking a Capacity Procurement Representative to handle carrier negotiations and manage freight efficiently. The ideal candidate will have a high school diploma, strong communication skills, and experience in transportation or logistics. Responsibilities include negotiating rates and monitoring shipments using the Carrier360 platform. The role offers benefits like medical, dental, vision insurance, and paid time off.

Qualifications

• Up to 1 year of experience in transportation/logistics or business administration.
• Ability to adapt to a dynamic work environment.
• Experience in conducting difficult conversations.

Responsibilities

• Negotiate with carriers for optimal purchase rates.
• Manage all freight in transit and ensure on-time delivery.
• Utilize the Carrier360 Platform for load tendering.

Skills

Strong professional communication skills

Ability to work across multiple shifts

Strong customer relationship management

Experience in Microsoft Programs

High accuracy in information processing

Ability to manage competing priorities

Education

High School Diploma/GED

Bachelor's degree in Business Administration or related field

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

Job Summary

Under routine supervision, the Capacity Procurement Representative is responsible for negotiation of rates to meet load expectations while ensuring optimal margins. The incumbent will market the J.B. Hunt Carrier360 platform to carriers to increase freight movement efficiency and visibility. The incumbent is responsible for establishing a carrier base, ensuring freight is covered in a timely manner, and delivering best‑in‑class service execution.

Key Responsibilities

• Negotiate with carriers for the optimal purchase rate to meet revenue and profit margin goals.
• Act as liaison between internal business stakeholders and carriers.
• Manage all freight in transit by obtaining updates from carriers to accurately monitor movement and ensure on‑time pickup and delivery.
• Utilize the Carrier360 Platform to tender loads and maintain accurate records of shipments and customer details.
• Proactively communicate service failures to internal support teams to minimize cost and operational inefficiencies.
• Partner with internal teams to promote best‑in‑class service and ensure safety.
• Leverage the Carrier360 platform with carrier base to increase efficiency and automation.
• Verify authenticity of carriers and tracking prior to scheduled pickup.
• Remain current on supply‑chain information to gain understanding of market trends and optimize negotiation tactics.
• Understand customer service expectations to provide value with transportation solutions and updates in an urgent manner.

Minimum Qualifications

• High School Diploma/GED with up to 1 year experience in transportation/logistics, business administration, account management, or equivalent military experience.
• Ability to work across multiple shifts including nights and/or weekends if needed.
• Strong professional communication skills applied internally and externally.
• Proven experience in establishing and maintaining healthy working relationships.
• Experience in fostering strong customer relationships via delivery on commitments, open communication, and ongoing feedback/improvement.
• Ability to process information with high levels of accuracy.
• Accurately analyze situations and reach productive decisions based on informed judgment.
• Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook).
• Ability to manage multiple competing priorities.
• Ability to adapt to a dynamic work environment and shifting priorities and directives.
• Experience in holding people accountable and conducting difficult conversations.
• Ability to perform in a stressful and high‑pressure work environment.

Preferred Qualifications

Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field with up to 1 year experience in transportation/logistics, business administration, account management, or equivalent military experience.

This position is not eligible for employment‑based sponsorship.

Compensation

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits

The Company offers the following benefits for full‑time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short‑term and long‑term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.

Education

Bachelors: Business Administration/Management, Bachelors: Logistics Management, Bachelors: Supply Chain Management, Bachelors: Transportation Logistics, GED (Required), High School (Required)

Work Experience

Business Administration, Customer Service/Account Manager, Transportation/Logistics

Equal Employment Opportunity Statement

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.