Capacity Procurement Coordinator, Nights

J.B. Hunt Transport; Lowell (AR); On-site; USD 48,000 - 76,000; Full time

Benefits offered by this job

Medical benefit

Dental benefit

Vision benefit

401(k) retirement plan

Life insurance

short-term and long-term disability

Paid time off

Maternity leave

Paid holidays

Job summary

J.B. Hunt Transport in Lowell, AR is seeking a Capacity Procurement Coordinator for night shift to market the brand and negotiate carrier rates to meet load expectations while maintaining margins.

You will procure transportation services from qualified carriers and ensure all freight is covered with flawless execution using internal assets and external resources. You will provide location status updates for customers.

Qualifications

• Bachelor's degree in transportation logistics or related field
• 1-2 years of related experience in sales, logistics, or customer experience preferred
• Strong written and verbal communication skills
• Ability to multitask and prioritize
• Ability to quickly learn new software systems
• High accuracy in processing information and data

Responsibilities

• Negotiate with carriers to meet revenue and margin goals and build carrier relationships
• Manage freight in transit by obtaining carrier updates and provide ETAs to customers
• Tender loads and optimize service using Carrier 360 platform
• Communicate service failures to internal teams to minimize issues and ensure on-time service
• Track load updates and assist customers with problems; perform data entry and document maintenance
• Process documentation to validate and issue fuel advances to drivers

Skills

Communication skills

Multitasking

Prioritization

Learning new software

Attention to detail

Education

Bachelor's degree in Transportation Logistics

Tools

Carrier 360 platform

Job description

Job Title

Capacity Procurement Coordinator, Nights

Department

Administration, Facilities & Secretarial

Country

United States of America

State/Province

Arkansas

City

Lowell

Full/Part Time

Full time

Job Summary

Under routine supervision, the incumbent markets the J.B. Hunt brand and negotiates rates to meet load expectations while ensuring optimal margins. The Capacity Procurement Coordinator purchases transportation services from qualified carriers that will provide the best transportation solution for the customer and ensures all booked freight is covered in a timely manner with flawless execution using both internal assets and external resources. The incumbent also provides location status updates for customers.

Key Responsibilities

• Negotiate with carriers for the appropriate purchase rate to meet revenue and profit margin goals and facilitate appropriate business relationship with the carrier.
• Manage all freight in transit by obtaining adequate updates from carriers/drivers to monitor movement and provide updated ETAs to customers
• Tender loads and optimize service through system management utilizing the Carrier 360 platform to review carrier rate submissions, make counteroffers, and respond to inquiries from carriers
• Proactively communicate service failures to internal support teams to minimize service failures, promote on time service, and ensure safety
• Trace and obtain load updates and assist internal customers with problems on loads. Monitor freight in transit and customer location requests for appointments - Perform clerical duties such as processing documents, data entry, maintaining records and files, and compile and arrange data
• Receive proper documentation to validate and issue fuel advances to drivers

Minimum Qualification

Ability to work various schedules, including overnight and weekend shifts

Preferred Qualifications

• 1-2 years of working experience, preferably in a related role such as sales, a call center, or high-level customer experience and/or Bachelor's degree in supply chain/logistics, business administration, or general studies
• Strong written and verbal communication skills
• Ability to multitask
• Ability to prioritize
• Ability to quickly learn new software systems and efficiently operate within them
• Ability to process information with high levels of accuracy
• Ability to meet or exceed customer and carrier needs and expectations and provide excellent service

Eligibility

This position is not eligible for employment-based sponsorship.

Work Shift

Monday - Friday, 3pm - 12am

Compensation

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company's bonus and incentive plans, as applicable and in effect from time to time.

Benefits

• medical benefit
• dental benefit
• vision benefit
• 401(k) retirement plan
• life insurance
• short-term and long-term disability coverage
• paid time off commensurate with tenure (includes vacation and sick time)
• six weeks of paid maternity leave along with two weeks of paid parental leave
• six paid holidays annually

Education

• Bachelors: Transportation Logistics

Work Experience

Customer Service/Account Manager, Sales, Transportation/Logistics

Job Opening ID

00651357 Capacity Procurement Coordinator, Nights (Open)

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Both J.B. Hunt Transport, Inc. and Hunt Mexicana S.A. de C.V. are equal employment opportunity employers without regard to any characteristic protected under applicable law, including veterans and disability.