Capacity Management Lead - Epic Cadence & Scheduling

Baylor Scott & White Health; Jefferson City (MO); On-site; USD 86,000 - 133,000; Full time

Job summary

The Capacity Management Lead is responsible for leading a team of Capacity Management Analysts who maintain and optimize Epic Cadence templates to support patient access goals across Baylor Scott & White Health. This role combines people leadership with subject matter expertise, overseeing build activities, governance, quality assurance, operational analytics, and access optimization initiatives.

The Capacity Management Lead partners closely with operational leaders, physicians, clinic

Qualifications

• Bachelor's degree or 4 years of work experience above minimum qualification.
• 3+ years of relevant Epic Cadence or healthcare IT experience preferred.
• Epic Accreditation/Certification preferred.

Responsibilities

• Lead a team of Capacity Management Analysts to maintain Epic Cadence templates.
• Govern template build, ensure quality assurance, and drive access optimization.
• Collaborate with operational leaders to improve scheduling workflows.
• Plan projects, allocate resources, and communicate with stakeholders.
• Mentor analysts and translate business needs into system solutions.

Skills

Epic Cadence

Analytical thinking

Leadership

Education

Bachelor's degree or four years of work experience

Tools

Epic Cadence

Job description

The Capacity Management Lead is responsible for leading a team of Capacity Management Analysts who maintain and optimize Epic Cadence templates to support patient access goals across Baylor Scott & White Health. This role combines people leadership with subject matter expertise, overseeing build activities, governance, quality assurance, operational analytics, and access optimization initiatives.

The Capacity Management Lead partners closely with operational leaders, physicians, clinic