Capacity & Logistics Specialist

Randstad USA; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Randstad USA is seeking a Capacity & Logistics Specialist to manage daily load execution, secure carrier capacity, and negotiate competitive freight rates. The role emphasizes profitability and strong relationships with motor carriers in a fast-paced environment.

The ideal candidate will have hands-on freight brokerage experience, familiarity with major load boards, and a solid understanding of US geography and truckload operations. Strong Excel and data reporting skills are required.

Qualifications

• Experience in transportation/logistics, 3–5 years preferred.
• Freight brokerage experience strongly preferred.
• Knowledge of truckload operations and US geography helpful.

Responsibilities

• Manage daily loads in designated territory, procuring capacity and pricing.
• Build and maintain strong motor carrier relationships for reliable capacity.
• Collaborate with Account Managers to tailor transportation solutions.
• Monitor carrier KPIs and delivery expectations; adjust as needed.
• Develop corrective action plans when carrier performance drops.
• Coordinate with internal teams to expand the carrier portfolio.
• Ensure tracking and tracing standards are applied across shipments.

Skills

Negotiation

Written communication

Verbal communication

Organizational skills

Multi-tasking

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

DAT

Truckstop

GetLoaded

Excel

Job description

We are seeking a results-driven Capacity & Logistics Specialist to manage daily load execution within assigned territories. This role is responsible for procuring carrier capacity, negotiating competitive freight rates, and driving profitability while building strong motor carrier relationships. The ideal candidate brings hands-on experience in freight brokerage, deep familiarity with major load boards, and a strong understanding of US geography and truckload operations.

Essential Job Functions

• Manage all assigned loads within designated territory on a daily basis, procuring capacity and negotiating favorable pricing to maximize profitability (may include periodic night/weekend support).
• Develop and maintain strong relationships with motor carriers to understand operational capabilities, pricing structures, and secure consistent capacity.
• Work closely with Account Managers and Account Executives to understand customer requirements and collaboratively develop tailored transportation solutions.
• Review carrier service levels continuously to ensure Key Performance Indicators (KPIs) and customer delivery expectations are met.
• Develop and execute corrective action plans when carrier performance falls below expectations.
• Serve as a key intermediary between carriers and Account Management to align expectations and resolve operational issues proactively.
• Collaborate with internal teams and leverage industry tools to expand and strengthen the carrier portfolio.
• Partner with Operations Associates to ensure rigorous tracking and tracing standards are maintained across all shipments.
• Escalate potential carrier service failures immediately to Account Management and resolve live logistics issues efficiently.
• Provide pricing guidance for RFPs, spot quotes, and incoming pricing requests.
• Generate and report market intelligence to Account Management and executive leadership to inform strategic decision-making.

Qualifications & Requirements

• Experience: Minimum 3 to 5 years of transportation/logistics experience (or equivalent combination of education and experience). Freight brokerage experience is strongly preferred.
• Industry Tools: Minimum 2 years of hands-on experience with industry capacity and pricing boards (e.g., DAT, Truckstop, GetLoaded).
• Education: High School Diploma or GED required; Bachelor's degree preferred.
• Specialized Knowledge: Knowledge of logistical trailer operations and/or the audio-visual industry is a plus.
• Industry Expertise: Detailed understanding of the truckload industry, including equipment types, carrier capabilities, pricing dynamics, and federal regulations.
• Geographic Knowledge: Strong understanding of US geography and regional shipping corridors.
• Technical Skills: Proficient in Microsoft Excel and logistics data reporting.
• Soft Skills: Excellent negotiation, written/verbal communication, organizational, and multi-tasking skills in a fast-paced team environment.

Physical & Working Conditions

• Ability to communicate effectively via phone and electronic communication.
• Regular use of computers, office software, and logistics databases.
• Standard office environment requiring focus, problem-solving, and close vision capabilities.