CAO AI Adoption Lead — Senior Associate

Next Frontier Capital; Jersey City (NJ); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

JPMorgan Chase & Co. is seeking a Senior Associate, CAO Artificial Intelligence Lead to own the adoption strategy for AI across the CAO. You will translate AI capabilities into actionable learning experiences and partner with cross-functional stakeholders to enhance adoption and the employee experience.

You will measure outcomes with data and governance practices, delivering programs that improve engagement and productivity at scale, with opportunities to expand responsibilities within the CAO.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 2+ years of experience in learning & development, communications, technology adoption, program management, employee engagement, or related fields.
• Demonstrated working knowledge of AI tools including large language model platforms, Microsoft Copilot, and other emerging AI solutions; ability to translate AI concepts into clear, engaging, business-ready content.
• Strong written and verbal communication skills, with executive presence and strong “storytelling with data” capability.
• Strong program/project management skills with the ability to manage multiple priorities, timelines, and stakeholders independently.
• Demonstrated ability to use metrics and insights to drive decisions and continuous improvement.
• Knowledge of prompt engineering and/or advanced experience working with LLMs.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and collaboration/content tools (SharePoint, Teams).
• Strong collaboration and influencing skills across functions and levels of seniority in a complex, regulated environment.

Responsibilities

• Develop, own, and drive CAO AI engagement and adoption strategy, including a roadmap of learning, communications, and planned programs aligned to business priorities and employee needs.
• Stay current on AI trends, tools, and enhancements to translate them into practical guidance, use cases, and reusable enablement materials for employees.
• Design and deliver executive-ready learning experiences (workshops, demos, office hours, leadership briefings) that make AI approachable and useful across roles and skill levels.
• Provide monthly updates to the leadership team on program progress, completed deliverables, and upcoming initiatives.
• Create communications that drives awareness, participation, and sustained behavior change.
• Embed yourself within the CAO organization to identify needs, educate and package high-impact use cases that demonstrate measurable wins and inspire broader adoption across the organization; Partner with volunteer AI Champions to stay connected to team needs and governance.
• Establish measurement and reporting (e.g., participation, tool usage, adoption barriers) and use insights to refine programming and prioritize enhancements.
• As capacity allows, this role may engage in other CAO Business Management responsibilities.

Skills

Learning & development

Communications

Technology adoption

Program management

Employee engagement

Storytelling with data

Metrics & insights

Prompt engineering

LLMs

Microsoft Copilot

Education

Bachelor’s degree or equivalent work experience

Tools

Microsoft Copilot

Word

Excel

PowerPoint

SharePoint

Teams

Job description

JPMorgan Chase & Co. is seeking a Senior Associate, CAO Artificial Intelligence Lead to own the adoption strategy for AI across the CAO. You will translate AI capabilities into actionable learning experiences and partner with cross-functional stakeholders to enhance adoption and the employee experience.

You will measure outcomes with data and governance practices, delivering programs that improve engagement and productivity at scale, with opportunities to expand responsibilities within the CAO.