Cantina Host - Welcoming Guest Experience

Thompson Hotels; Austin (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee meals

Room discounts

Job summary

Thompson Austin in Downtown Austin hosts Arriba Abajo, a Cantina-themed concept inside the Thompson and Tommie Austin. As a Host, you welcome guests, seat parties, and offer menu recommendations to set the tone for a memorable dining experience.

You will help maintain a fast-paced, guest-centered service, ensuring satisfaction and smooth flow. Prior host or greeter experience is valued and teamwork is essential to success.

Qualifications

• Friendly and welcoming demeanor.
• Previous customer service required.
• Ability to multi task (phone, computer, ipad) in a fast-paced environment.
• Desire to satisfy guests and exceed expectations.
• Refined verbal communication skills.
• Flexible schedule: day shifts, evenings, weekends, holidays.

Responsibilities

• Welcome guests and create a positive first impression.
• Seat parties and provide table accommodations as needed.
• Offer menu recommendations to enhance the dining experience.
• Serve as a final contact to ensure guest satisfaction and smooth flow of service.

Skills

Friendly demeanor

Customer service

Verbal communication

Multi-tasking

Guest-focused

Team player

Job description

Thompson Austin in Downtown Austin hosts Arriba Abajo, a Cantina-themed concept inside the Thompson and Tommie Austin. As a Host, you welcome guests, seat parties, and offer menu recommendations to set the tone for a memorable dining experience.

You will help maintain a fast-paced, guest-centered service, ensuring satisfaction and smooth flow. Prior host or greeter experience is valued and teamwork is essential to success.