Cannabis Wellness Advisor — Consultative Sales

SUNNYSIDE; Oakland Park (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

401(k) match

Paid holidays

Paid time off

Job summary

Sunnyside (Cresco Labs) is seeking a Wellness Advisor in Oakland Park, FL to guide customers in selecting cannabis products, ensure regulatory compliance, and deliver a best-in-class shopping experience. The role covers check-in through checkout, including education and product recommendations.

The position emphasizes customer service, product knowledge, and adaptability across opening, closing, weekends, and holidays.

Qualifications

• High School Diploma or equivalent.
• Minimum 1 year experience in customer service; retail or hospitality experience preferred.
• Flexibility to work shifts that may include opening, closing, weekends, and holidays.
• Excellent customer service skills and ability to engage with customers.
• Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).

Responsibilities

• Greet customers, ensuring a best-in-class experience.
• Build customer relationships by listening to customer needs.
• Assist customers in product selection through education of cannabis products.
• Apply effective selling and cross-selling techniques to build baskets.
• Verify proper documentation and ID for customers.
• Assist in verifying the accuracy of orders being dispensed to customers.

Skills

Customer service

Retail

Communication skills

Flexibility

Education

High School Diploma

Job description

Sunnyside (Cresco Labs) is seeking a Wellness Advisor in Oakland Park, FL to guide customers in selecting cannabis products, ensure regulatory compliance, and deliver a best-in-class shopping experience. The role covers check-in through checkout, including education and product recommendations.

The position emphasizes customer service, product knowledge, and adaptability across opening, closing, weekends, and holidays.