Cannabis Retail Specialist: Education & Customer Experience

Clouditude Dispensary; New York (NY); On-site; USD 22,000 - 33,000; Full time

Job summary

Clouditude Dispensary in New York is seeking a friendly Budtender to guide customers through safe, informed cannabis purchases while upholding state regulations. You will educate on products like flower, edibles, vapes, concentrates, and topicals, and help customers choose confidently in a welcoming environment.

This role requires strong communication, reliable service, and the ability to work in a fast-paced, highly regulated setting with strict licensing requirements.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Basic knowledge of cannabis products and effects (training provided).
• Ability to work in a fast-paced, highly regulated environment.
• Must comply with all state licensing/training requirements.

Responsibilities

• Greet customers and provide a positive retail experience.
• Verify IDs and ensure 21+ compliance.
• Educate customers on cannabis products and dosing.
• Make personalized product recommendations.
• Process sales using a POS system according to state tracking.
• Maintain compliance with New York State Office of Cannabis Management regulations.
• Assist with inventory and store displays.
• Follow security, safety, and cash-handling procedures.

Skills

Communication

Interpersonal skills

Cannabis knowledge

Regulatory compliance

Customer service

Education

High school diploma or equivalent

Tools

POS Systems

Job description

Clouditude Dispensary in New York is seeking a friendly Budtender to guide customers through safe, informed cannabis purchases while upholding state regulations. You will educate on products like flower, edibles, vapes, concentrates, and topicals, and help customers choose confidently in a welcoming environment.

This role requires strong communication, reliable service, and the ability to work in a fast-paced, highly regulated setting with strict licensing requirements.