Cannabis Retail Patient Care Specialist - Full-Time

Columbia Care; Huntington (WV); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401K with company match

Health insurance

Paid holidays

Job summary

The Cannabist Company (DBA The Green Solution) in Huntington, WV seeks a full-time Retail Associate to guide patients, educate on products, and provide empathetic, professional customer care while supporting store leadership.

Responsibilities include handling intake forms, updating records, processing orders, promoting products, and maintaining accurate databases, all while upholding company values in a fast-paced, compliant retail setting.

Qualifications

• 1-3 years of experience in a retail operation, point of sales systems and use of Microsoft office programs
• Must be passionate about handling all aspects of a retail operation, compliance and inventory control
• Excellent and effective consulting skills
• Exceptional interpersonal skills, including listening
• Excellent written and verbal communication in English
• Ability to detail and able to consistently follow up instructions as outlined
• Ability to organize and prioritize work
• MED badge reqired

Responsibilities

• Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information in company databases for future reference
• Confirms patient purchase limits prior to admission into the consultation area and dispensary
• Provide exceptional Customer Care by promoting and maintaining positive customer relations
• Respond to calls or emails from customers requesting product, training, and general information
• Management of patient records through the use of state and company database
• Maintenance and update of databases as needed
• Fulfillment of customer orders
• Responsible for the sales and promotion of all products
• Build and maintain a high level of integrity and trust for specific products

Skills

Retail experience

POS systems

Microsoft Office

Tools

POS software

Job description

The Cannabist Company (DBA The Green Solution) in Huntington, WV seeks a full-time Retail Associate to guide patients, educate on products, and provide empathetic, professional customer care while supporting store leadership.

Responsibilities include handling intake forms, updating records, processing orders, promoting products, and maintaining accurate databases, all while upholding company values in a fast-paced, compliant retail setting.