Cannabis Retail Lead: Elevate Sales & Guest Experience

Broadway Cannabis Market & Mint Cannabis Co.; Kalamazoo (MI); On-site; USD 42,000 - 60,000; Full time

Job summary

Mint Cannabis in Kalamazoo, MI seeks a Retail Lead to act as an operational extension of the Store Manager on shift. You will supervise 25+ team members, drive upselling, manage inventory and floor efficiency, and handle POS and discount codes while ensuring guest satisfaction during peak hours.

The role emphasizes leadership, sales coaching, and adherence to Michigan compliance requirements. Expect a fast-paced, loud retail environment with a strong focus on guest experience and team

Qualifications

• 1-2 years in the cannabis industry.
• Leadership background, for large teams, cannabis leadership a plus.
• Experience in sales preferred
• Must be 21+ years of age and pass a background check.

Responsibilities

• Lead daily operations of the sales floor and supervise shift team members.
• Coach and provide sales feedback to staff to improve performance metrics.
• Oversee inventory control, shrinkage reduction, and cash handling during shifts.
• Manage store openings/closings, POS operations, and discount codes.
• Ensure compliance with Michigan regulations and pass state inspections.

Skills

Leadership

Sales

Job description

Mint Cannabis in Kalamazoo, MI seeks a Retail Lead to act as an operational extension of the Store Manager on shift. You will supervise 25+ team members, drive upselling, manage inventory and floor efficiency, and handle POS and discount codes while ensuring guest satisfaction during peak hours.

The role emphasizes leadership, sales coaching, and adherence to Michigan compliance requirements. Expect a fast-paced, loud retail environment with a strong focus on guest experience and team