Cannabis Retail General Manager — Growth & Ops Leader

Lazy River Products; Tewksbury (MA); On-site; USD 70,000 - 85,000; Full time

Job summary

Lazy River Products, LLC is seeking a seasoned General Manager to lead our second retail store in Tewksbury, MA. You will drive sales, oversee operations, and mentor a multi-site team while ensuring compliance with Massachusetts regulations.

This is an on-site role with a revenue-target incentive plan. The GM reports to the COO and collaborates across departments to deliver strategic growth, improve customer experience, and manage inventory and HR processes.

Qualifications

• At least 5 years of proven Retail/Hospitality Management experience.
• Previous cannabis industry experience (Dutchie/Metrc) is strongly preferred.
• Retail inventory management is a huge plus.
• Multilingual abilities to assist a diverse customer base is a plus.
• College Degree preferred but not required.

Responsibilities

• Oversee daily operations of the retail dispensary in compliance with MA regulations.
• Lead and mentor retail staff; manage scheduling and performance reviews.
• Collaborate with other units (cultivation, marketing, finance) on initiatives.
• Maintain inventory accuracy and oversee cash handling and deposits.
• Drive sales growth, customer satisfaction, and SOP adherence.
• Ensure safety and security protocols with the Security Manager.

Skills

Retail leadership

Team building

Sales focus

Customer service

Multitasking

Education

High school diploma or GED

Tools

Dutchie

METRC

POS systems

Job description

Lazy River Products, LLC is seeking a seasoned General Manager to lead our second retail store in Tewksbury, MA. You will drive sales, oversee operations, and mentor a multi-site team while ensuring compliance with Massachusetts regulations.

This is an on-site role with a revenue-target incentive plan. The GM reports to the COO and collaborates across departments to deliver strategic growth, improve customer experience, and manage inventory and HR processes.