Cannabis Retail Experience Specialist

Green on Top; City of Syracuse (NY); On-site; USD 21,000 - 28,000; Full time

Job summary

Green on Top, a new cannabis dispensary in Syracuse's Tipperary Hill, is building an opening team. We will hire 4-5 budtenders, full and part-time, to set the vibe and ensure a safe, welcoming space for both well-informed customers and first-timers.

You will develop product knowledge, deliver outstanding service, and participate in ongoing training. Prior retail or customer service helps, ages 21+, and legalization to work in NY cannabis is required.

Qualifications

• Must be 21+ years old.
• Legally authorized to work in Cannabis in New York.
• Prior retail or customer service experience is an asset.
• Willing to grow and develop sales and customer service skills.

Responsibilities

• Maintain the organization and cleanliness of the store.
• Provide excellent customer service before, during and after the sales experience.
• Develop and maintain knowledge of all cultivars and products in store inventory.
• Attend ongoing product knowledge training sessions.
• Follow all operational rules, regulations, policies, and procedures.
• Ensure satisfaction of all customers in the retail experience, focusing on increasing customer loyalty.

Skills

Customer service

Organization

Product knowledge

Training participation

Job description

Green on Top, a new cannabis dispensary in Syracuse's Tipperary Hill, is building an opening team. We will hire 4-5 budtenders, full and part-time, to set the vibe and ensure a safe, welcoming space for both well-informed customers and first-timers.

You will develop product knowledge, deliver outstanding service, and participate in ongoing training. Prior retail or customer service helps, ages 21+, and legalization to work in NY cannabis is required.