Cannabis Retail Assistant Manager - Lead & Grow Team

STIIIZY; Hawthorne (CA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Paid training

Paid holidays

Company-matched 401k plan

Employee discounts

Sample incentives

Annual employee appreciation discounts

Job summary

STIIIZY, headquartered in California, is seeking a full-time Retail Manager to lead store operations and a growing team. You will drive service excellence, coach staff, manage inventory, and ensure compliance with state regulations while helping to achieve sales targets.

The role requires strong leadership, customer focus, and hands-on operational oversight in a fast-paced cannabis retail environment. On-site work with competitive hourly pay and benefits included.

Qualifications

• Minimum 21 years of age.
• Minimum of 2 years of retail management experience.
• 2-3 years in retail/hospitality management.
• Open availability: able to work days, nights, holidays and weekends.
• Strong computer skills including proficiency in Microsoft Office

Responsibilities

• Create and promote a healthy team culture where individual employees have the capacity and feel empowered to work autonomously while striving to meet a common collaborative goal
• Lead and inspire team members to continuously grow, learn, and evolve personally and professionally
• Help build an exceptional team that will uphold and deliver our mission, vision, and goals to employees and customers
• Set a prime example of professionalism, integrity, and dedication for the entire team to follow
• Execute daily operations with meticulous attention to detail
• Work closely with all team members to ensure every customer interaction is met with an exceptional level of service and product knowledge, enhancing overall customer satisfaction
• Collaborate with the General Manager to train and mentor staff, fostering a high performing team culture that thrives on adaptability and resilience
• Implement rigorous inventory control practices to minimize shrinkage
• Oversee stringent cash handling procedures, meticulously managing registers, reconciling daily transactions, and ensuring accuracy and security
• Collaborate with management to set and exceed sales targets, analyzing performance metrics, and implementing strategies for consistent growth
• Drive sales by setting challenging targets, analyzing performance data, and implementing strategies to achieve and exceed goals
• Uphold the highest standards of compliance with local and state regulations, guaranteeing the dispensary’s ethical and legal operations
• Mediate and resolve customer/employee concerns and conflicts with the highest level of professionalism, defusing challenging situations
• Comply with all HR policies and employee handbook; maintain detailed documentation of all HR processes
• Regularly assess floor leads to offer constructive feedback that aids in their professional development
• Partner with the General Manager to effectively communicate and delegate goals, tasks, and responsibilities to the team to ensure a smooth operational flow
• Other duties may be assigned

Skills

Retail management

Team leadership

Customer service

MS Office

Communication

Tools

MS Office

Job description

STIIIZY, headquartered in California, is seeking a full-time Retail Manager to lead store operations and a growing team. You will drive service excellence, coach staff, manage inventory, and ensure compliance with state regulations while helping to achieve sales targets.

The role requires strong leadership, customer focus, and hands-on operational oversight in a fast-paced cannabis retail environment. On-site work with competitive hourly pay and benefits included.