Cannabis Receptionist

Renew Cannabis Co.; Annapolis (MD); On-site; USD 32,000 - 42,000; Full time

Job summary

GOLDLEAF in Annapolis, MD, is seeking a Front Desk Receptionist to be the first contact for patients and guests. The role emphasizes a welcoming, organized, and efficient check-in process in a fast-paced environment.

Responsibilities include greeting patients, performing check-in duties across multiple screens, verifying identities, maintaining HIPAA compliance, and ensuring the waiting area remains clean and inviting while supporting administrative tasks as needed.

Qualifications

• Well-organized and personable front-desk professional.
• Ability to multi-task in a fast-paced clinic environment.
• Respectful and professional communication with patients.

Responsibilities

• Greeting and welcoming patients and guests, setting a positive tone.
• Check-in procedures using multiple computer screens, verify identity, and collect paperwork.
• Maintain a clean and inviting waiting area and direct guests appropriately.
• Accurately enter patient information and ensure HIPAA compliance.
• Communicate clearly with patients and staff, handling interactions professionally.
• Oversee general facility tasks, including restrooms and waiting areas.
• Manage office supplies, inventory, and stock as needed.
• Assist with additional administrative and operational tasks as assigned by management.

Job description

As the Front Desk Receptionist at GOLDLEAF, you will be the first point of contact for our patients and guests. Your role will involve managing the front desk operations, ensuring a welcoming and efficient check-in process, and providing exemplary customer service. The ideal candidate will be organized, personable, and capable of thriving in a fast-paced environment with open availability.

Key Responsibilities:

• Greeting and Welcoming:Provide a warm and professional welcome to patients and customers, setting a positive tone for their experience with GOLDLEAF.
• Check-In Procedures:Utilize multiple computer screens to check in new patients, verify their identity, and ensure compliance with HIPAA regulations. Distribute necessary paperwork and guide patients through the check-in process.
• Organizational Skills:Manage a variety of tasks simultaneously in a high-traffic environment. Prioritize responsibilities effectively to maintain smooth operations.
• Attention to Detail:Accurately enter patient information and handle data collection with precision.
• Communication:Maintain clear and professional communication with both customers and staff, ensuring all interactions are handled with respect and efficiency.
• Facility Management:Direct guests to appropriate areas, keep the waiting area clean and inviting, and monitor restrooms to ensure they are well-stocked and maintained.
• Inventory Management:Oversee office supplies by managing inventory, placing orders, receiving shipments, stocking items, and distributing supplies as needed.
• Additional Tasks:Assist with other administrative and operational tasks as assigned by management, demonstrating flexibility and a proactive approach.