Cannabis Product Concierge

BLESS WELLNESS LLC; Flemington (NJ); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Competitive pay

Product discounts

Paid training

Advancement opportunities

Flexible scheduling

Paid time off

Health benefits

Job summary

This on-site role requires 1–2 years of retail or customer-service experience, strong communication skills, and the ability to operate a POS system. You must be 21+, willing to work evenings, weekends and holidays, and participate in ongoing product training and compliance activities.

Qualifications

• Must be 21 years of age or older.
• High school diploma or equivalent preferred.
• 1-2 years of retail, hospitality or customer-service experience preferred.
• Strong interpersonal and communication skills.
• Ability to accurately operate point-of-sale and basic computer systems.
• Comfortable learning cannabis products, terminology and regulations.
• Availability to work evenings, weekends and holidays as scheduled.

Responsibilities

• Greet customers with friendly, professional service.
• Educate customers on cannabis products, cannabinoids, terpenes and consumption methods.
• Assist customers in selecting products based on preferences and needs.
• Accurately process transactions using the Sweed POS system.
• Verify customer identification and follow age-verification requirements.
• Follow NJ Cannabis Regulatory Commission requirements and company procedures.
• Maintain accurate transaction and product information in POS and inventory systems.
• Assist with online and pickup orders and verify order accuracy.
• Stock, merchandise and replenish products as needed.
• Maintain a clean, organized sales floor and workstation.
• Participate in ongoing product, compliance and customer-service training.
• Support inventory counts and other store operations as assigned.

Skills

Customer service

Retail experience

Communication skills

POS experience

Cannabis product knowledge

Regulatory compliance

Education

High school diploma or equivalent

Tools

Sweed POS

Metrc

Job description

This on-site role requires 1–2 years of retail or customer-service experience, strong communication skills, and the ability to operate a POS system. You must be 21+, willing to work evenings, weekends and holidays, and participate in ongoing product training and compliance activities.