Cannabis Patient Experience Specialist

Agri-Genesis; Texas; On-site; USD 19,000 - 25,000; Full time

Job summary

Sunrise is a customer-first cannabis company expanding across cultivation, processing, and retail. We seek a Patient Consultant to deliver education-driven service, maintain product knowledge, and process transactions according to policies.

You will support dispensary operations, ensure compliance, and help maintain a welcoming store environment while assisting customers in navigating products, effects, and safety guidelines.

Qualifications

• Must be 21 years of age or older.
• Eligible to obtain Missouri Medical Marijuana Agent Identification Card.
• High school diploma or GED required.
• Strong customer service and communication skills.
• High attention to detail and ability to multitask.
• Ability to stand, walk, bend, and lift up to 50 pounds.
• Ability to work flexible schedules, including nights and weekends.
• Cannabis knowledge or retail experience preferred.
• English fluency required; additional languages preferred.

Responsibilities

• Deliver a personalized, education-driven experience for each customer.
• Maintain strong knowledge of cannabis products, effects, and industry trends.
• Accurately process transactions and handle cash in accordance with company procedures.
• Ensure full compliance with all state regulations, security protocols, and company policies.
• Support daily dispensary operations, including cleanliness, organization, and workflow.
• Contribute to team success by meeting performance expectations and maintaining a positive work environment.
• Accurately enter and maintain customer profiles and transaction data.
• Support customer flow and assist in maintaining efficient store operations.

Skills

Customer service

Communication

Attention to detail

Multitasking

Education

High school diploma or GED

Tools

Computer basics

Job description

Sunrise is a customer-first cannabis company expanding across cultivation, processing, and retail. We seek a Patient Consultant to deliver education-driven service, maintain product knowledge, and process transactions according to policies.

You will support dispensary operations, ensure compliance, and help maintain a welcoming store environment while assisting customers in navigating products, effects, and safety guidelines.