A leading cannabis company is seeking a Customer Care Consultant in Oxford, Ohio. This role involves delivering exceptional customer service and educating clients about products. Key responsibilities include assisting patrons via phone, maintaining store organization, and complying with company regulations. Ideal candidates possess a high school diploma, excellent customer service skills, and are bilingual in Spanish. The company offers competitive benefits including medical, dental, and retirement plans.
Qualifications
High School diploma or General Education Development (GED) required.
Excellent computer, language and reasoning skills.
Excellent multi-tasking skills over the phone.
Responsibilities
Provide outstanding, accurate customer service to patrons.
Lead tours of sales floor and make product recommendations.
Maintain cleanliness and organization of store.
Skills
Customer service
Multi-tasking
Bilingual in Spanish
Computer skills
Education
High School diploma or GED
Associate or Bachelor’s degree
Job description
A leading cannabis company is seeking a Customer Care Consultant in Oxford, Ohio. This role involves delivering exceptional customer service and educating clients about products. Key responsibilities include assisting patrons via phone, maintaining store organization, and complying with company regulations. Ideal candidates possess a high school diploma, excellent customer service skills, and are bilingual in Spanish. The company offers competitive benefits including medical, dental, and retirement plans.