Cannabis Logistics & Fulfillment Supervisor

Ascend Wellness Holdings (CSE: AAWH.U / OTCQX:AAWH); Barry (IL); On-site; USD 70,000 - 95,000; Full time

Job summary

Ascend Wellness Holdings (AWH) in Illinois is seeking a Transportation Dispatch/Order Fulfillment Supervisor to oversee warehousing, order fulfillment, and cannabis product transport. The role ensures compliant, timely deliveries from licensed facilities to retail or wholesale customers.

Key duties include supervising label creation, supporting drivers, maintaining METRC compliance, and coordinating routes with cross-functional teams to sustain efficient, error-free operations.

Qualifications

• Knowledge of METRC and Biotrack software.
• Must be at least 25 years old, pass background check, valid driver's license.
• Minimum high school diploma or GED.
• 3+ years of customer service experience with order tracking and problem resolution.
• Proficient in Microsoft Office, GPS systems, and mobile tools.
• Compliant with cannabis regulations and state/local laws.
• Experience in cannabis logistics or secured transport is a plus.

Responsibilities

• Complete and maintain transportation documentation including METRC compliance packages.
• Maintain daily communication with drivers to ensure delivery accuracy and timeliness.
• Oversee local and statewide deliveries, with most routes returning to the facility the same day.
• Plan and coordinate driver routes, accommodations, and schedules.
• Perform digital inventory audits and reconcile discrepancies.
• Audit METRC data for regulatory compliance.
• Serve as liaison between customers, internal teams, and sales on order status.
• Manage daily fulfillment operations including labels for product packages.
• Coordinate transportation logistics and ensure drivers have routing and paperwork.
• Supervise staff with daily direction and performance feedback.
• Keep accurate delivery and inventory records.
• Monitor staffing and scheduling for efficiency.

Skills

METRC

Biotrack

Customer service

MS Office

GPS

Driver's license

Regulatory compliance

Education

High school diploma

GED

Four-year college degree preferred

Tools

Fleet management software

Route optimization tools

Job description

Ascend Wellness Holdings (AWH) in Illinois is seeking a Transportation Dispatch/Order Fulfillment Supervisor to oversee warehousing, order fulfillment, and cannabis product transport. The role ensures compliant, timely deliveries from licensed facilities to retail or wholesale customers.

Key duties include supervising label creation, supporting drivers, maintaining METRC compliance, and coordinating routes with cross-functional teams to sustain efficient, error-free operations.