Cannabis Dispensary Sales Associate

Renew Cannabis Co.; Grand Rapids (MI); Hybrid; USD 18,000 - 23,000; Full time

Benefits offered by this job

Flexible schedules

Paid time off

Swag

Job summary

Ascend Wellness Holdings, Grand Rapids, Michigan, is hiring a Full-Time Dispensary Associate to guide customers through the cannabis purchasing experience, provide informed product descriptions, and operate with accuracy in a fast-paced retail setting.

The role requires 30-40 hours per week with weekday and weekend flexibility. You will process transactions, maintain stock and displays, support compliance, and contribute to a welcoming, safety‑driven store environment.

Qualifications

• Must be at least 21 years of age.
• High school diploma or general education degree (GED).
• Retail experience preferred; cannabis retail experience a plus.
• Exceptional customer service skills.
• Knowledge of basic computer skills.
• Cannabis point of sale (POS) software a plus.
• Positive attitude, team player and strong work ethic.
• Must comply with state/local laws and safety regulations.

Responsibilities

• Deliver best-in-class customer experience while maintaining operational integrity and compliance throughout the store.
• Guide customers through sales transactions while offering advice and knowledge as needed or requested.
• Ensure the sales floor is stocked, displays and menus are up-to-date and accurate, and the store is well maintained.
• Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pickup.
• Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedure.
• Continuously develop product knowledge to offer customers the most up-to-date information and advice.
• Respond to customer inquiries in-store, online, and over the phone.
• Accurately use and maintain the point of sale (POS) system in person and over the phone.
• Accurate cash handling, customer cart management, and ringing of customer transactions.
• Accurate and timely data entry of customer information.
• Strive to achieve team and individual performance goals.
• Verify proper paperwork, documentation, and required identification for customers.
• Execute inventory, visual merchandising, marketing, customer service, or other in-store operations as directed by Store Leadership.
• Report any observed inconsistencies or hazards to Store Leadership.
• Maintain a clean, organized, safe and inviting store environment.
• Complete store opening and closing checklists.

Skills

Customer service

POS systems

Cash handling

Cannabis retail experience

Team player

Regulatory compliance

Education

High school diploma or GED

Tools

POS software

Job description

Ascend Wellness Holdings, Grand Rapids, Michigan, is hiring a Full-Time Dispensary Associate to guide customers through the cannabis purchasing experience, provide informed product descriptions, and operate with accuracy in a fast-paced retail setting.

The role requires 30-40 hours per week with weekday and weekend flexibility. You will process transactions, maintain stock and displays, support compliance, and contribute to a welcoming, safety‑driven store environment.