Cannabis Dispensary Customer Care Specialist

greenthumbindustries; Sparks (NV); On-site; USD 21,000 - 30,000; Full time

Job summary

Green Thumb Industries in Sparks, NV is seeking a Personal Care Specialist to engage with customers in a cannabis retail setting, educate on products and safety, and recommend regimens based on individual needs.

You will help maintain a compliant, well-stocked store, assist with deliveries and POS operations, and support management in daily store activities while upholding professional standards and HIPAA considerations.

Qualifications

• At least 1 year of customer service experience; cannabis retail preferred.
• Ability to work varying shifts including mornings, days, nights, and weekends.
• Reliable, responsible attendance and 21 years or older.
• Pass background checks and comply with cannabis industry rules.

Responsibilities

• Engage with patients/customers in a retail cannabis setting.
• Educate on products, methods of consumption, and safety.
• Recommend safe regimens based on patient needs and knowledge.
• Keep the sales floor stocked and store well-presented.
• Assist in verifying deliveries and store operations.
• Follow security, safety, and regulatory guidelines.
• Perform front- and back-of-house duties as needed.

Skills

Customer service

Cannabis knowledge

Communication

POS experience

HIPAA compliance

Tools

POS systems

Job description

Green Thumb Industries in Sparks, NV is seeking a Personal Care Specialist to engage with customers in a cannabis retail setting, educate on products and safety, and recommend regimens based on individual needs.

You will help maintain a compliant, well-stocked store, assist with deliveries and POS operations, and support management in daily store activities while upholding professional standards and HIPAA considerations.