Cannabis Dispensary Care & Education Specialist

Green Thumb Industries (GTI); Silver Spring (MD); On-site; USD 20,000 - 29,000; Full time

Job summary

Green Thumb Industries (GTI) is seeking RI SE Personal Care Specialists to assist customers in our Maryland dispensary, matching needs with GTI products and consumption methods. You will be the face of GTI, ensuring a welcoming, informed experience for every guest.

Responsibilities include educating customers, recommending regimens, and helping maintain a compliant, orderly store environment. Prior cannabis experience is not required, and the role emphasizes reliability and strong service

Qualifications

• At least 1 year of customer service experience; retail preferred.
• Must be able to work varying shifts including mornings, days, nights, weekends.
• Must have reliable attendance and be 21 or older.
• Must pass background checks for cannabis employment.

Responsibilities

• Engage with patients and customers in a retail cannabis setting.
• Educate on products, methods of consumption, and safety.
• Recommend safe regimens based on customer needs.
• Ensure store operations run smoothly and compliance.
• Verify order deliveries for accuracy.
• Maintain dispensary cleanliness and inventory.

Skills

Customer service

POS systems

Regulatory compliance

Scheduling flexibility

Background check clearance

Tools

POS software

Job description

Green Thumb Industries (GTI) is seeking RI SE Personal Care Specialists to assist customers in our Maryland dispensary, matching needs with GTI products and consumption methods. You will be the face of GTI, ensuring a welcoming, informed experience for every guest.

Responsibilities include educating customers, recommending regimens, and helping maintain a compliant, orderly store environment. Prior cannabis experience is not required, and the role emphasizes reliability and strong service