Cannabis Dispensary Associate - Customer Service & Inventory

Live with Sol; Phoenix (AZ); On-site; USD 17,000 - 25,000; Part time

Job summary

Copperstate Farms in Phoenix, AZ is seeking a Store Associate to support dispensary operations in Front of House (FOH) or Back of House (BOH). You will provide outstanding customer service and assist with inventory control, packaging, stocking, and intake of products.

The role emphasizes a lifelong learning mindset for cannabis products and a commitment to exceptional customer experience. This position may require evenings, weekends, and holidays.

Qualifications

• Must be at least 21 years of age.
• Must be able to pass a background check to obtain, and maintain, a Facility Agent card in accordance with Arizona State Department of Health Services requirements.
• High School Diploma or equivalent.
• 2 years of retail and/or customer- facing experience preferred.
• Cannabis retail or education experience preferred.
• Product Knowledge: must be familiar with the variety of methods used for Cannabis consumption.
• Must be able to effectively address customers' concerns and complaints.
• Be professional in appearance, actions, and verbal communication.
• Must have cash handling experience and excellent mathematical skills.
• Ability to prioritize and multitask in a busy atmosphere.
• Ability to remain compliant in a highly regulated role.
• Demonstrate strong oral and written communication with customers, coworkers, and management.
• Knowledge of basic computer skills and point-of-sale software.
• Ability to solve problems in an efficient and professional manner.
• Strong attention to detail.
• Ability to work evenings, weekends, and holiday shifts as scheduled and needed.

Responsibilities

• Front of House duties include greeting customers, processing transactions, and making product recommendations.
• Back of House duties include inventory in-take, stocking, and inventory compliance.
• Maintain quality customer service and handle inquiries or complaints.
• Verify patient/customer allotment and ensure eligibility to purchase using the state system.
• Participate in ongoing education and professional development.

Job description

Copperstate Farms in Phoenix, AZ is seeking a Store Associate to support dispensary operations in Front of House (FOH) or Back of House (BOH). You will provide outstanding customer service and assist with inventory control, packaging, stocking, and intake of products.

The role emphasizes a lifelong learning mindset for cannabis products and a commitment to exceptional customer experience. This position may require evenings, weekends, and holidays.