Cannabis Dispatch & Delivery Specialist

Renew Cannabis Co.; Ferndale (MI); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Employee discount

Life insurance

Employee assistance program

401K & 401K matching

Job summary

Common Citizen in Michigan is seeking a Dispatch Associate to create delivery routes and dispatch drivers for our Michigan stores. You will support store operations between deliveries, assist with inventory, guest advising, and reception tasks while maintaining confidentiality and guest service excellence.

The role requires flexibility for weekends and various shifts, with a background check for all employees.

Qualifications

• Dispensary and/or dispatch experience preferred, Cannabis knowledge a plus.
• Must be willing to work weekends, days, night shifts.
• All employees are required to submit to a background check.
• Problem solving skills.

Responsibilities

• Utilizing fleet management software for the most efficient delivery routes.
• Monitoring ordering services for deliveries as they come in.
• Accurately recording delivery invoices in METRC.
• Receiving cash payments and making accurate change.
• Working with other dispensaries in the Common Citizen network to optimize delivery efficiency for each guest.
• Provide exceptional guest service by phone, text and in person.
• Ensure guest concerns and/or questions are solved promptly and efficiently, and communicate requests between yourself and drivers.
• Maintain confidentiality of guest personal situations.
• Between deliveries you will assist in all areas of the store with inventory, organizing back stock, cleaning, guest advising, reception and other tasks as needed.

Skills

Problem solving

Guest service

Teamwork

Tools

METRC

Dutchie

Weedmaps

Job description

Common Citizen in Michigan is seeking a Dispatch Associate to create delivery routes and dispatch drivers for our Michigan stores. You will support store operations between deliveries, assist with inventory, guest advising, and reception tasks while maintaining confidentiality and guest service excellence.

The role requires flexibility for weekends and various shifts, with a background check for all employees.