Cannabis Delivery & Wellness Associate

TerrAscend; San Francisco (CA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health & Wellness — Medical, dental, V

401(k) savings opportunities

Paid time off

Career growth opportunities

Employee discounts

Well-being resources

Job summary

TerrAscend Corp. is a leading cannabis company with operations across North America, including California, and brands like The Apothecarium. Wellness Associates/Delivery Drivers deliver products to customers in the Bay Area, upholding high levels of customer service and compliance with local regulations.

The role involves driving, processing orders, handling payments, and maintaining documentation while representing The Apothecarium in a professional manner.

Qualifications

• Prior delivery experience (1 year).
• Prior customer service experience (1 year).
• Must be at least 21 years old.
• Valid California Driver’s License and clean driving record.
• Working delivery automobile with insurance and valid registration.
• Must be able to pass a criminal background check.
• Must be authorized to live and work in the U.S.

Responsibilities

• Drive and deliver products from The Apothecarium to customers in the Bay Area.
• Obey all local, state and federal traffic and driving laws.
• Adhere to routing guidelines and parameters to deliver according to schedule.
• Address and resolve customer complaints; elevate service issues promptly.
• Obtain payment for product by accepting cash or debit cards.
• Assist in opening and closing delivery order processing areas daily.
• Process, package and label orders in preparation for delivery.
• Maintain delivery manifests and required Bureau of Cannabis Control documentation.
• Provide excellent customer service.
• Maintain accurate delivery documentation.
• Maintain iOS devices and other necessary hardware.
• Communicate professionally with dispatch location Team Members and Delivery Manager.
• Facilitate communication to our delivery members via iOS devices.
• Maintain confidentiality with customer information.

Skills

Delivery experience

Customer service

Valid California driver’s license

Clean driving record

iOS devices

Tools

iOS devices

Job description

TerrAscend Corp. is a leading cannabis company with operations across North America, including California, and brands like The Apothecarium. Wellness Associates/Delivery Drivers deliver products to customers in the Bay Area, upholding high levels of customer service and compliance with local regulations.

The role involves driving, processing orders, handling payments, and maintaining documentation while representing The Apothecarium in a professional manner.