Cannabis Wellness Advocate

TerrAscend; Flemington (NJ); Vor Ort; USD 19.000 - 28.000; Vollzeit

Benefits dieser Stelle

Health & Wellness

Plan for Your Future

Time to Recharge

Grow Your Career

Employee Perks

Support When You Need It

Zusammenfassung

TerrAscend is hiring a Wellness Associate in New Jersey to deliver compassionate, professional customer service to patients and visitors. You will verify eligibility, assist with cannabis recommendations, and complete accurate transactions while maintaining compliance with state rules.

Responsibilities include managing patient records, staying current with product knowledge, and supporting a positive customer experience.

Qualifikationen

• At least 1 year of customer service, retail or related experience preferred.
• Cannabis experience a plus.
• Ability to create and maintain a customer focused culture.
• Must be available to work flexible schedules, including weekends, holidays, and overtime as needed.

Aufgaben

• Assist patients and caregivers with cannabis recommendations through product selection, dosing, and administration.
• Manage patient records through the State mandated system and POS.
• Maintain product knowledge and promptly answer questions, referring to staff when needed.
• Follow state regulatory requirements and guidelines.
• Provide exceptional customer service and protect patient confidentiality.
• Develop and maintain relationships with patients and caregivers by anticipating needs.

Kenntnisse

Customer service

Retail experience

Communication

Computer skills

Multitasking

Ausbildung

High School Diploma or GED

Jobbeschreibung

TerrAscend is hiring a Wellness Associate in New Jersey to deliver compassionate, professional customer service to patients and visitors. You will verify eligibility, assist with cannabis recommendations, and complete accurate transactions while maintaining compliance with state rules.

Responsibilities include managing patient records, staying current with product knowledge, and supporting a positive customer experience.