Cannabis Wellness Delivery Specialist

Renew Cannabis Co.; San Francisco (CA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health & Vision

401(k) Plan

Paid Time Off

Career Growth

Employee Discounts

Well-being resources

Job summary

TerrAscend Corp. is seeking a Wellness Associates/Delivery Driver to drive and deliver cannabis products to customers in the Bay Area, primarily serving The Apothecarium locations.

The role emphasizes professional customer service, safety, and compliance with state regulations. The position requires 1 year of delivery and customer service experience, a valid CA driver’s license, and the ability to pass a background check.

Qualifications

• Prior delivery experience (1 year)
• Prior customer service experience (1 year)
• Must be at least 21 years old
• Valid California Driver’s License and clean driving record
• Working delivery automobile with insurance and valid registration
• Must be able to pass a criminal background check
• Must be authorized to live and work in the U.S

Responsibilities

• Drive and deliver products from The Apothecarium to customers in the Bay Area
• Obey all local, state and federal traffic and driving laws
• Adhere to routing guidelines and parameters to deliver according to schedule
• Address and resolve customer complaints; elevate service issues in an expedient manner
• Obtain payment for product by accepting cash or debit cards
• Assist in opening and closing delivery order processing areas daily
• Process, package and label orders in preparation for delivery
• Maintain delivery manifests and required Bureau of Cannabis Control documentation
• Provide excellent customer service
• Maintain accurate delivery documentation
• Assist with the cleaning, maintenance, and upkeep of delivery dispatch location
• Maintain iOS devices and other necessary hardware
• Communicate professionally and regularly with dispatch location Team Members and Delivery Manager
• Facilitate communication to our delivery members via iOS devices
• Maintain strict confidentiality with customer information

Skills

Delivery experience

Customer service

Job description

TerrAscend Corp. is seeking a Wellness Associates/Delivery Driver to drive and deliver cannabis products to customers in the Bay Area, primarily serving The Apothecarium locations.

The role emphasizes professional customer service, safety, and compliance with state regulations. The position requires 1 year of delivery and customer service experience, a valid CA driver’s license, and the ability to pass a background check.