Cannabis Product Specialist - Patient Experience & Sales

Ethos Cannabis; Watertown (MA); On-site; USD 25,000 - 28,000; Full time

Job summary

Ethos Cannabis in Watertown, MA, seeks a Cannabis Product Associate to assist patients, prepare orders, and process transactions while delivering an exceptional customer experience in a compliant environment.

The ideal candidate has strong communication and math skills, 2 years of customer service, and an interest in cannabis products; cannabis retail is a plus but not required. Flexible, team-focused schedule offered.

Qualifications

• 2 years of customer service experience.
• Cannabis experience preferred.
• Local applicants preferred.
• Experience in a retail or customer service setting.

Responsibilities

• Adhere to mission, values, ethics, and SOPs.
• Greet patients warmly and provide excellent service.
• Assist in sales of cannabis products and fulfill orders with accuracy.
• Guide patients to suitable products based on needs and ailments.
• Operate POS system and handle cash securely.
• Maintain clean, stocked, and compliant dispensary counters.

Skills

Customer service

Cannabis experience

Cash handling

Retail POS

Interpersonal skills

Detail orientation

Education

High school diploma

College degree preferred

Tools

POS software

Job description

Ethos Cannabis in Watertown, MA, seeks a Cannabis Product Associate to assist patients, prepare orders, and process transactions while delivering an exceptional customer experience in a compliant environment.

The ideal candidate has strong communication and math skills, 2 years of customer service, and an interest in cannabis products; cannabis retail is a plus but not required. Flexible, team-focused schedule offered.