Cannabis Budtender — In-Store Customer Experience Pro

Vireo Health; Orlando (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Pay rate: $15/hr

Job summary

Vireo Health, Inc. is hiring a Budtender in Orlando, FL to deliver exceptional customer service in person. You’ll use product knowledge to enhance the in-store experience, ensure store compliance, and help maintain inventory and merchandising across shifts.

The role requires strong customer service experience, reliability, and the ability to work 8-hour shifts including nights and weekends. A Level 2 background screening and the ability to lift 25 lbs are required.

Qualifications

• Retail, hospitality, or similar customer-facing experience.
• Able to work 8-hour shifts including nights and weekends.
• Must pass Level 2 Background Screening and fingerprinting within 72 hours of offer.
• Ability to lift at least 25 lbs and to stand, sit, bend, kneel, crouch, and reach.
• Reliable transportation to the store.

Responsibilities

• Greet and check in customers in a friendly, welcoming manner and achieve high levels of customer satisfaction through excellent service.
• Assist customers in store and over the phone and process online orders accurately.
• Encourage sales by engaging customers, suggestive selling, and sharing product knowledge.
• Use the POS system accurately and follow proper cash handling, safe audit, and change drop procedures.
• Ensure compliance with legal requirements and maintain a full understanding of the training and compliance binder.
• Assist with inventory, including receiving and stocking merchandise.
• Uphold visual merchandising standards, ensuring signage, price tickets, and marketing materials are visible and up to date.
• Maintain a clean, neat, and well-stocked store and complete general housekeeping duties.
• Bring a positive attitude that contributes to a positive, customer-focused work environment.

Skills

Sales experience

Customer service

Reliability

Ability to work in fast-paced

Shift flexibility

High school diploma

Background screening

Lifting 25 lbs

Reliable transportation

Education

High school diploma

Job description

Vireo Health, Inc. is hiring a Budtender in Orlando, FL to deliver exceptional customer service in person. You’ll use product knowledge to enhance the in-store experience, ensure store compliance, and help maintain inventory and merchandising across shifts.

The role requires strong customer service experience, reliability, and the ability to work 8-hour shifts including nights and weekends. A Level 2 background screening and the ability to lift 25 lbs are required.