Cannabis Budtender: Education & Customer Experience

Mint Cannabis Co.; Villa Park (IL); On-site; USD 20,000 - 28,000; Full time

Job summary

Mint Cannabis Co. in Villa Park, IL seeks a Budtender to deliver an exceptional customer experience while educating patients and consumers about cannabis products.

The role supports daily dispensary operations, from order fulfillment to compliance documentation, fostering a welcoming and professional environment. The Budtender will greet patients, guide product choices, process transactions, and maintain accurate records.

Qualifications

• Must be at least 21 years old.
• Must obtain and maintain a Facility Agent Card per state regulations.
• 1+ year retail or customer service experience preferred.
• Knowledge of medical cannabis and consumption methods.
• Familiarity with cannabis products and transaction limits.
• Understanding of state cannabis regulations and dispensary compliance.
• Ability to operate POS systems and basic software.
• Strong communication and customer service skills.
• Dependable, punctual, and able to work under pressure in a fast-paced retail setting.
• Positive, team-oriented mindset.

Responsibilities

• Greet and check in patients, verify status, and report allotments in POS.
• Provide cannabis education and guidance to patients and customers.
• Assist customers in selecting products efficiently and compliantly.
• Process orders and handle payments with high accuracy in POS.
• Operate, maintain, and close the cash register, including reconciliation.
• Maintain a clean, organized, and professional environment for customers and coworkers.
• Support other departments, including administration and packaging, as needed.
• Assist with daily operational needs, including restocking and compliance efforts.

Skills

Customer service

POS systems

Cash handling

Communication

Teamwork

Punctuality

Education

High school diploma

Job description

Mint Cannabis Co. in Villa Park, IL seeks a Budtender to deliver an exceptional customer experience while educating patients and consumers about cannabis products.

The role supports daily dispensary operations, from order fulfillment to compliance documentation, fostering a welcoming and professional environment. The Budtender will greet patients, guide product choices, process transactions, and maintain accurate records.