Cannabis Education & Customer Experience Specialist

Mint Cannabis; Villa Park (IL); On-site; USD 20,000 - 28,000; Full time

Job summary

Mint Cannabis in Villa Park, IL is seeking a friendly Budtender to deliver an outstanding customer experience while educating patients and consumers about cannabis products. You will support day-to-day dispensary operations, from order fulfillment to compliance documentation, in a welcoming, professional environment.

The ideal candidate is at least 21, has retail or customer service experience, basic cannabis knowledge, and comfort with POS systems and cash handling. High school diploma required.

Qualifications

• Must be at least 21 years of age.
• Must be able to obtain and maintain a Facility Agent Card per state regulations.
• 1+ year of experience in retail or customer service preferred.
• Working knowledge of medical cannabis and its consumption methods.
• Familiarity with cannabis products and transaction limits.
• Understanding of state cannabis regulations and dispensary compliance protocols.
• Ability to operate POS systems and basic software programs.
• Strong communication and customer service skills.
• Dependable, punctual, and able to work under pressure in a fast-paced retail setting.

Responsibilities

• Greet and check in patients, verify status, and report allotments in POS.
• Provide cannabis education and guidance to patients and customers.
• Assist customers in selecting products efficiently and compliantly.
• Process orders and handle payments using POS with high accuracy.
• Operate, maintain, and close the cash register, including reconciliation and deposits.
• Maintain a clean, organized, and professional environment for customers and coworkers.
• May support other departments, including administration and packaging.
• Assist with daily operational needs, including restocking and supporting compliance efforts.

Skills

Customer service

Communication

Cash handling

POS operation

Teamwork

Attention to detail

Education

High school diploma or equivalent

Tools

POS software

Job description

Mint Cannabis in Villa Park, IL is seeking a friendly Budtender to deliver an outstanding customer experience while educating patients and consumers about cannabis products. You will support day-to-day dispensary operations, from order fulfillment to compliance documentation, in a welcoming, professional environment.

The ideal candidate is at least 21, has retail or customer service experience, basic cannabis knowledge, and comfort with POS systems and cash handling. High school diploma required.