Cannabis Budtender & Customer Wellness Guide

Renew Cannabis Co.; Madison Heights (MI); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Employee Discounts

Ongoing Education & Training

Career Growth Opportunities

Supportive, Inclusive Culture

Flexible Scheduling

Optional Health Benefits: After 90days

Job summary

Quality Roots in Michigan is seeking a Budtender (Quality Care Specialist) to guide guests through product selection, offer expert advice, and ensure a great customer experience at our dispensary.

You'll educate customers on strains and consumption methods, make product recommendations, and process transactions accurately while maintaining regulatory compliance. Join a fast-growing cannabis company with a focus on community and growth.

Qualifications

• Prior experience in retail sales, hospitality, or customer service.
• Cannabis knowledge is a big plus; we're happy to train the right person.
• Confidence in using POS systems and handling cash.
• Excellent communication and interpersonal skills.
• Must be at least 21 years old and able to pass a background check.

Responsibilities

• Greet and assist customers warmly and professionally.
• Educate guests on cannabis products, strains, effects, methods of consumption, and wellness benefits.
• Recommend products based on customer needs and preferences.
• Complete sales transactions accurately and in compliance with all local/state regulations.
• Keep displays stocked and product presentations fresh.
• Stay up-to-date on new product releases and cannabis trends.
• Foster a welcoming, inclusive, and safe environment for all guests.
• Provide feedback to the team to help improve service and product offerings.
• Upsell premium products and limited-edition items by highlighting benefits and value.
• Cross-sell complementary products (e.g., pairing flower with rolling papers, or edibles with beverages).
• Meet or exceed individual and team sales targets through effective recommendations and customer engagement.
• Actively promote store promotions, bundles, and loyalty programs to maximize the customer's basket size.

Skills

Retail sales

Cannabis knowledge

Customer service

Communication

Team player

Education

High school diploma

Tools

POS software

Cash handling

Job description

Quality Roots in Michigan is seeking a Budtender (Quality Care Specialist) to guide guests through product selection, offer expert advice, and ensure a great customer experience at our dispensary.

You'll educate customers on strains and consumption methods, make product recommendations, and process transactions accurately while maintaining regulatory compliance. Join a fast-growing cannabis company with a focus on community and growth.