Cannabis Budtender & Customer Experience Pro

Renew Cannabis Co.; Pontiac (MI); Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Employee Discounts on premium cannabis

Ongoing Education & Training

Career Growth Opportunities

Supportive, Inclusive Culture

Flexible Scheduling

Optional Health Benefits after 90 days

Job summary

Quality Roots in Michigan is seeking a Budtender (Quality Care Specialist) to guide guests through our cannabis product selection and ensure an exceptional shopping experience. You will provide expert recommendations, educate customers on products, and help maintain a welcoming storefront environment.

The role emphasizes customer service, product knowledge, and teamwork within a fast-growing cannabis retailer. Training will be provided for company-specific processes and compliance.

Qualifications

• Experience in retail sales, hospitality, or customer service.
• Cannabis knowledge is a plus but we will train the right candidate.
• Confidence with POS systems and cash handling.

Responsibilities

• Greet and assist customers with warmth and professionalism
• Educate guests on cannabis products, including strains, effects, methods of consumption, and wellness benefits
• Recommend products based on customer needs and preferences
• Complete sales transactions accurately and in compliance with all local/state regulations
• Keep displays stocked and product presentations fresh
• Stay up-to-date on new product releases and cannabis trends
• Foster a welcoming, inclusive, and safe environment for all guests
• Provide feedback to the team to help improve service and product offerings
• Upsell premium products and limited-edition items by highlighting benefits and value
• Cross-sell complementary products (e.g., pairing flower with rolling papers, or edibles with beverages)
• Meet or exceed individual and team sales targets through effective recommendations and customer engagement
• Actively promote store promotions, bundles, and loyalty programs to maximize the customer\'s basket size

Skills

Retail sales experience

Customer service

POS systems

Cash handling

Tools

POS systems

Job description

Quality Roots in Michigan is seeking a Budtender (Quality Care Specialist) to guide guests through our cannabis product selection and ensure an exceptional shopping experience. You will provide expert recommendations, educate customers on products, and help maintain a welcoming storefront environment.

The role emphasizes customer service, product knowledge, and teamwork within a fast-growing cannabis retailer. Training will be provided for company-specific processes and compliance.