Cannabis Budtender & Customer Experience Pro

Renew Cannabis Co.; Hamtramck (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Employee Discounts

Education & Training

Career Growth

Inclusive Culture

Flexible Scheduling

Optional Health Benefits

Job summary

Quality Roots in Michigan is seeking a Budtender (Quality Care Specialist) to guide guests through our cannabis selection and ensure a memorable shopping experience. You'll educate customers on products, upsell where appropriate, and help maintain a welcoming dispensary environment while meeting sales goals in a fast-paced team setting.

We value integrity, community, and ongoing cannabis education; training is provided, and opportunities for career growth exist as we expand in Michigan's

Qualifications

• Experience in retail or customer service is required.
• Cannabis knowledge is a plus; training provided.
• Must be at least 21 years old and able to pass a background check.

Responsibilities

• Greet and assist customers with warmth and professionalism.
• Educate guests on cannabis products, including strains, effects, methods of consumption, and wellness benefits.
• Recommend products based on customer needs and preferences.
• Complete sales transactions accurately and in compliance with all local/state regulations.
• Keep displays stocked and product presentations fresh.
• Stay up-to-date on new product releases and cannabis trends.
• Foster a welcoming, inclusive, and safe environment for all guests.
• Provide feedback to the team to help improve service and product offerings.
• Upsell premium products and limited-edition items by highlighting benefits and value.
• Cross-sell complementary products (e.g., pairing flower with rolling papers, or edibles with beverages).
• Meet or exceed individual and team sales targets through effective recommendations and customer engagement.
• Actively promote store promotions, bundles, and loyalty programs to maximize the customer's basket size.

Skills

Retail sales

Customer service

Cannabis knowledge

Cash handling

Communication

Team player

POS systems

Tools

POS systems

Job description

Quality Roots in Michigan is seeking a Budtender (Quality Care Specialist) to guide guests through our cannabis selection and ensure a memorable shopping experience. You'll educate customers on products, upsell where appropriate, and help maintain a welcoming dispensary environment while meeting sales goals in a fast-paced team setting.

We value integrity, community, and ongoing cannabis education; training is provided, and opportunities for career growth exist as we expand in Michigan's