Candy Shop Manager - Lead, Delight Guests, Grow Profits

OKANA Resort & Indoor Waterpark; Oklahoma City (OK); On-site; USD 35,000 - 55,000; Full time

Job summary

OKANA Candy Co. is part of Pyramid Global Hospitality, a leading hospitality company offering diverse career opportunities and a commitment to people-first leadership. The OKANA Candy Co.

Manager will oversee all operations of the confectionery shop, ensuring exceptional guest experiences, maintaining product quality, and driving profitability within a dynamic retail environment. The role emphasizes hands-on supervision, inventory control, vendor relations, and collaboration with resort

Qualifications

• Minimum 3 years of retail or food & beverage management experience; specialty shop or confectionery experience preferred.
• Strong leadership and team development skills.
• Proven ability to manage budgets, control costs, and achieve revenue goals.
• Excellent guest service and communication skills.
• Knowledge of food safety, sanitation, and health compliance standards.
• Flexible schedule availability, including evenings, weekends, and holidays.

Responsibilities

• Oversee daily operations of OKANA Candy Co., including opening/closing, staffing, inventory, and cash handling.
• Develop and maintain merchandising standards that highlight product variety and seasonal promotions.
• Monitor inventory levels, manage vendor relationships, and coordinate purchasing.
• Ensure compliance with all health, safety, and sanitation regulations.
• Analyze sales data, control labor and cost of goods, and meet financial targets.
• Provide hands-on leadership and support to team members during peak hours.
• Collaborate with resort leadership on marketing, promotions, and guest experience initiatives.

Skills

Retail/F&B mgmt

Leadership

Budgeting

Guest service

Food safety

Job description

OKANA Candy Co. is part of Pyramid Global Hospitality, a leading hospitality company offering diverse career opportunities and a commitment to people-first leadership. The OKANA Candy Co.

Manager will oversee all operations of the confectionery shop, ensuring exceptional guest experiences, maintaining product quality, and driving profitability within a dynamic retail environment. The role emphasizes hands-on supervision, inventory control, vendor relations, and collaboration with resort