Campus Transit Operations Specialist

Auburn University; Auburn (AL); On-site; USD 21,000 - 28,000; Full time

Job summary

Auburn University Transit Services seeks candidates for a Transit Services Assistant to help with the day-to-day oversight and operations of Auburn University’s transportation operations which provide safe and reliable transportation to students, faculty, and staff. This position ensures operations are performed in accordance with University and transit contract provisions.

Candidates are asked to upload a cover letter with their application and will assist during Game Days and other special

Qualifications

• Level I requires a high school diploma or equivalent.
• Level II allows progression with additional education or experience (2 years in transportation services or customer service, or an associate's/bachelor's degree).

Responsibilities

• Assists transit management with oversight of daily activities associated with the transit services vendor.
• Assists the transit vendor with routine daily operational activities.
• Collects and enters data related to the transit vendor's performance.
• Answers phones and dispatches vans for the University Shuttle Service, Contractor Shuttle and By Request Service.
• Safely operates state owned University vehicles while transporting passengers.
• Assist in supervising the jAUnt Mobility Golf Cart Service consisting of six to eight golf carts.
• Assists with accident investigations as needed.
• Assists with the training of new employees for both office needs and driving techniques.
• Will be required to supervise special events and charters including Game Days
• Provides customer service and information to vendor and vendor's customers resolving customer issues and may assist as a liaison with various campus organizations concerning transit issues.
• Receives and distributes transit-related materials, documents and information to various location on campus.
• Serves as a liaison between transit vendor, transit customers, and Transportation Services to improve function and/or communication.

Education

Level I: High school diploma or equivalent

Level II: High school diploma or equivalent + 2 years experience OR Associate's degree OR Bachelor's degree

Job description

Auburn University Transit Services seeks candidates for a Transit Services Assistant to help with the day-to-day oversight and operations of Auburn University’s transportation operations which provide safe and reliable transportation to students, faculty, and staff. This position ensures operations are performed in accordance with University and transit contract provisions.

Candidates are asked to upload a cover letter with their application and will assist during Game Days and other special