Campus Tours & Admissions Advisor

Jobtailor; Worcester (MA); On-site; USD 42,000 - 52,000; Full time

Job summary

Jobtailor is seeking an Admissions Counselor to engage prospective students by phone, in person, and virtually to discuss educational options and career goals. You will guide applicants from inquiry to enrollment, build trust through consultative conversations, conduct campus tours, and lead information sessions.

You will document student interactions in our systems and collaborate with Financial Aid, Academic, and Student Services to support enrollment success.

Qualifications

• High School Diploma or GED is required.
• Minimum 2 years of sales or customer service experience.
• Strong communication, listening, and relationship-building skills.
• Comfort working with goals, follow-ups, and deadlines.
• Ability to use common software programs (MS Word/Excel/Outlook etc.).

Responsibilities

• Speak with prospective students by phone, in person, and virtually about career goals and educational options.
• Guide applicants through the admissions process from inquiry to enrollment.
• Build trust through consultative, student-focused conversations — not high-pressure tactics.
• Conduct campus tours and information sessions.
• Accurately document student interactions and progress in our systems.
• Collaborate with Financial Aid, Academic, and Student Services teams.

Skills

Strong communication

Active listening

Relationship-building

Goal-oriented

Customer service

Sales experience

Education

High School Diploma

GED

Tools

MS Word

MS Excel

MS Outlook

Job description

Jobtailor is seeking an Admissions Counselor to engage prospective students by phone, in person, and virtually to discuss educational options and career goals. You will guide applicants from inquiry to enrollment, build trust through consultative conversations, conduct campus tours, and lead information sessions.

You will document student interactions in our systems and collaborate with Financial Aid, Academic, and Student Services to support enrollment success.