Campus Tour Guide & Ambassador (Student)

Case; Cleveland (OH); On-site; USD 15,000 - 22,000; Part time

Benefits offered by this job

On-campus employment

Flexible shifts

Professional development

Job summary

Case Western Reserve University is seeking current undergraduate students to serve as Tour Guides for prospective students, families, and visitors on campus. You will lead daily campus tours, participate in Open House and Admitted Student events, and provide information about academics and student life.

Shifts occur Monday through Friday mornings and afternoons with additional weekend slots; emphasis on creating an inclusive, welcoming experience while adhering to university policies.

Qualifications

• Current undergraduate Case Western Reserve student excited about the University and able to speak to the public.
• Role requires physical activity including leading the public around campus outdoors.
• Must be in good academic and judicial standing as a full‑time undergraduate student.

Responsibilities

• Lead daily campus tours for prospective students and families.
• Lead tours for special populations and groups (high schools, middle schools, community orgs).
• Communicate information about academics, student life, campus resources, and the student experience clearly.
• Create a welcoming, inclusive experience for prospective students, families, and visitors.
• Participate in Open House, Admitted Student, and other recruitment events.
• Attend tour guide meetings, training, and professional development.
• Maintain reliable attendance and punctuality for scheduled shifts.

Skills

Public speaking

Customer service

Interpersonal skills

Education

Undergraduate student

Job description

Case Western Reserve University is seeking current undergraduate students to serve as Tour Guides for prospective students, families, and visitors on campus. You will lead daily campus tours, participate in Open House and Admitted Student events, and provide information about academics and student life.

Shifts occur Monday through Friday mornings and afternoons with additional weekend slots; emphasis on creating an inclusive, welcoming experience while adhering to university policies.