Campus Technology Assistant - Administration Building (CTA Admin)

Plano ISD; United States; On-site; USD 22,000 - 31,000; Full time

Job summary

Plano ISD in the Administration Building seeks a Campus Technology Assistant to oversee daily technology operations for administrative staff. The role requires strong Windows/Chrome OS familiarity, Office usage, and the ability to troubleshoot hardware and network basics.

Candidates should have a high school diploma and a valid Texas driver’s license, with reliable communication and inventory skills. Primary duties include maintaining devices, imaging workstations, managing print queues, and

Qualifications

• High school diploma or equivalent.
• Valid Texas Driver's license and insurable driving record.

Responsibilities

• Maintain computers, printers and all technology functioning for administrative staff.
• Reimage workstations and laptops as required.
• Troubleshoot hardware and software including PCs, printers, AV equipment, and mobile devices.
• Protect network integrity by loading district approved software only.
• Submit repair tickets and diagnose efficiently.
• Maintain printers and manage print queues.
• Update files for high profile presentations as directed by Tech Operations.
• Support Windows platform and act as building technology liaison.

Skills

Windows 10

Chrome OS

Microsoft Office

IP address check

BIOS boot order

Inventory management

Effective communication

File management

Command Prompt

Education

High school diploma

Texas driver’s license

Tools

Command Prompt

Job description

Campus Technology Assistant - Administration Building (CTA Admin) JobID: 1428

• Position Type: Technology/ CTA- Admin
• Date Posted: 11/10/2026
• Location: Administration Bldg

Pay Grade: 750 (Min $19.31 per hr) Work Days:226

Primary Purpose:

To oversee and ensure the smooth operation of all technology at the administrative facilities

Qualifications: Education/Certification:

• High school diploma or equivalent
• Valid Texas Driver's license and driving record that is insurable with Plano ISD's insurance carrier

Special Knowledge/Skills:

• Possess a general knowledge of Windows 10 Operating System/Chrome OS and how PISD/Boardroom equipment is assembled and operated
• Proficient with the use of Microsoft Office Suite
• Ability to prioritize work and meet deadlines, to be self-motivated and directed
• Effective communication, interpersonal, and file management skills
• Ability to use Command Prompt to verify IP address of systems
• Ability to change bios boot order when required
• Ability to maintain accurate inventory records across various buildings

Experience:

• Previous experience troubleshooting computers, printers, audio-visual equipment, and scanners
• One year of PISD Campus technology support (preferred)

Major Responsibilities and Duties:

• Maintain computers, printers and all technology functioning for administrative staff
• Reimage workstations and laptops as required
• Troubleshoot all types of technology hardware and software. This includes CPU's, monitors, cables, printers, keyboards, mice, headphones, speakers, advanced audio/visual equipment, and mobile devices
• Responsible for protecting the integrity of the network by only loading district approved software on individual workstations
• Submit Repair tickets, making every effort to diagnose the problem so the repair call can be assigned and handled in an efficient manner
• Maintain printers for ease of use by staff such as proper settings on control panels, assign workstations to printers, and clear print queues
• Update files as needed for various high profile presentations when directed by the Technology Operations Department
• Serve as support for Windows platform
• Serve as the building contact for the Technology staff or vendor support staff in various buildings
• Coordinate and participate in the delivery and setup of equipment
• Serve as building coordinator whenever network maintenance is scheduled
• Serve as communication liaison between Technology Operations Department and campus staff; communicate with building staff the district Acceptable Use Guidelines
• Maintain technology inventory database; maintain and keep adequate supplies of printer toner cartridges in inventory
• Record and report theft of equipment and file necessary reports with police
• Serve on building technology committees
• Follow all rules, regulations, and policies of Plano ISD and follow directives from superiors
• Follow attendance policy as assigned by supervisor
• Perform other functions that may be assigned by the administration and/or supervisor

Equipment Used:

• Computer, printer, AV equipment, peripheral devices, copier, scanner and Personal vehicle

Working Conditions: Mental Demands:

• Reading; ability to communicate effectively (verbal and written); maintain emotional control under stress; work with frequent interruptions

Physical Demands/Environmental Factors:

• Frequent standing, stooping, bending, kneeling, pushing and pulling; prolonged use of computer and repetitive hand motions; occasional lifting up to 50 pounds