Campus Tech Support Student Worker

Columbia Basin College School of Business; Pasco (WA); On-site; USD 19,000 - 28,000; Part time

Job summary

Columbia Basin College (CBC) is recruiting for on-campus student workers in the Technology Services department in Pasco, WA. These part-time positions support a range of TS functions and may require work-study eligibility.

Responsibilities include basic troubleshooting, handling TS inquiries by phone/email, and setting up computer systems and AV equipment for students, staff, and faculty. Background checks may apply.

Qualifications

• Currently enrolled at CBC for at least one credit (non-work study) or six credits for work-study.
• Skills in diagnosing and troubleshooting technology issues.
• Experience installing and configuring computer hardware and software.
• Good communication, computer, and customer service skills.
• Familiar with Microsoft Office (Word, Excel, PowerPoint, Access).

Responsibilities

• Basic troubleshooting of computer-related problems.
• Answer and direct TS related phone calls, voice mails and emails.
• Provide customer service and support to students, staff, and faculty.
• Set up computer systems.
• Set up audio/video equipment; and
• Other appropriate duties as assigned.

Skills

Troubleshooting

Customer service

Communication skills

Microsoft Office

Education

Currently enrolled at CBC (credit-bearing)

Tools

Microsoft Office

Job description

Columbia Basin College (CBC) is recruiting for on-campus student workers in the Technology Services department in Pasco, WA. These part-time positions support a range of TS functions and may require work-study eligibility.

Responsibilities include basic troubleshooting, handling TS inquiries by phone/email, and setting up computer systems and AV equipment for students, staff, and faculty. Background checks may apply.