Campus Support

Whalar Group; Los Angeles (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

The Lighthouse, part of Whalar Group, is a first-ever creative campus and studio playground for the Creator Generation. Venice, CA serves as a dynamic base for our campus operations team, delivering clean, tour-ready spaces and exceptional experiences for members, guests, and staff.

In this Campus Support role, you’ll maintain spaces, assist with events, manage café tasks, and collaborate with managers to keep operations running smoothly in a fast-paced environment that values inclusivity and

Qualifications

• High school diploma or equivalent with a proactive, can-do attitude.
• Experience in fast-paced environments with strong attention to detail and customer service.
• Comfortable with physical work: lifting up to 30 lbs.
• Flexible availability including daytime, evenings, and weekends.
• Excellent communication skills and ability to work independently or as part of a team.
• Passion for creativity and contributing to an inclusive, collaborative culture.

Responsibilities

• Monitor and maintain all campus areas to ensure a safe, clean, welcoming environment.
• Track and manage inventory of supplies and communicate needs to avoid shortages.
• Reset and clean meeting rooms, studios, restrooms, and member areas.
• Support studio and AV teams with event setups, resets, and production needs.
• Keep café, scullery, prep kitchen, and restrooms spotless and safe.
• Manage trash, dishware, and utensils to maintain health standards.
• Report maintenance issues promptly and assist managers with tasks.
• Maintain a 360 view of space and reset furniture as needed.
• Ensure restrooms are clean and organized.
• Engage in ongoing training to stay up-to-date with best practices.
• Assist with café operations: food prep, service, dishwashing, POS transactions.
• Utilize campus tools for communication and organizing.
• Assist in other duties as needed and support event setup/teardown.

Skills

Customer service

Attention to detail

Communication

Teamwork

Flexibility

Education

High school diploma or equivalent

Job description

Job Title: Campus Support

Location: Venice, CA

Reports to: Assistant General Manager

Hourly Rate: $20

Department: Operations

The Lighthouse, part of Whalar Group, is a first-ever creative campus and studio playground for the Creator Generation, offering Creators an I.R.L. platform to Learn, Make, and Belong. With Venice, CA already opened, and Brooklyn, NY opening in Fall 2025, and London/EMEA opening in 2026, the campuses are designed to empower and support career Creators and creative professionals, providing a dynamic environment explicitly tailored to their needs. Each campus features state-of-the-art, mixed-use content studios, and hosts impactful programming that empowers members to collaborate, learn, and grow their businesses within a thriving community.

The Lighthouse expands opportunities and creative capabilities, offering Creators a dedicated space to co-create, connect, and lead the businesses shaping creative culture. Learn more: www.thelighthouse.com.

About the role

As a member of our Campus Support team, you'll be the behind-the-scenes hero who keeps our studios, common spaces, restrooms and café running smoothly and looking their best. From ensuring every space is tour-ready to supporting events, productions, and daily operations, you'll play a vital part in creating an exceptional experience for our members, guests, and staff.

Here's what you'll do day-to-day

• Monitor and maintain all campus areas—indoors, outdoors, and perimeters—to ensure a safe, clean, and welcoming environment.
• Track and manage inventory of supplies, communicating needs to avoid shortages.
• Reset and clean meeting rooms, studios, restrooms, and member areas so they're always ready to impress.
• Support studio and AV teams with event setups, resets, and production needs.
• Keep the café, scullery, prep kitchen, and restrooms spotless, sanitized, and safe.
• Manage trash, dishware, and utensils to maintain high health and safety standards.
• Report maintenance issues promptly and support managers with additional tasks as needed.
• Keep an eye for detail and a 360 view of the space at all times, resetting furniture, props and calling out campus needs or resources.
• Take pride in keeping the restrooms clean and organized.
• Engage in ongoing training to sharpen skills and stay up-to-date with best practices.
• Assist with café operations as needed: food prep, service, dishwashing, and point-of-sale transactions.
• Utilize required tools on campus for communication and organizing.
• Assists in any other duties set forth or requested by other managers as needed.
• Thrive in high energy event space, always ready to jump in and assist the team with set up and tear down as well as consistent event cleanliness throughout.

Here's what we're looking for

• High school diploma (or equivalent) and a proactive, can-do attitude.
• Experience in fast-paced environments with strong attention to detail and customer service.
• Comfortable with physical work: lifting up to 30 lbs, frequent bending, standing, and moving across indoor/outdoor spaces.
• Flexible availability, including daytime, evenings, and weekends, with the ability to work in varying temperatures and conditions.
• Excellent communication skills and the ability to work independently or as part of a team.
• A passion for creativity, innovation, and contributing to a collaborative, inclusive culture.

Our values

At The Lighthouse, diversity, equity, and inclusion (DEI) isn't just a statement, it's our collective strength. Our people are our superpower. A diverse team and inclusive leadership have shaped Whalar since our inception in 2016, fueling a constant evolution of growth. We champion a culture of respect and empathy, fostering a sense of belonging that transcends demographics. We hire individuals of all backgrounds and empower them to thrive, challenge stereotypes, and actively break societal barriers.

The Lighthouse provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Equal opportunity extends to all aspects of the employment relationship, including hiring, promotions, training, working conditions, compensation, and benefits.