Campus Supervisor

Nexus-Family-Healing; Baltimore (MD); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Guaranteed salary

4 weeks PTO

8 floating holidays

401k match

Talkspace Therapy Benefit

Hinge Health Benefit

Carrot Fertility Benefit

Tuition assistance

Advancement opportunities

Job summary

Nexus Family Healing is seeking a Leadership-focused Campus Supervisor for our Baltimore, MD location. This on-site role leads daily residential operations, coaches staff, and ensures trauma-informed care for youth in treatment.

The campus is committed to a therapeutic culture that empowers clients and team members to grow, heal, and succeed. The position requires supervisory experience, a relevant education background, and a strong emphasis on safety, documentation, and collaboration with

Qualifications

• High School Diploma & 2 years Nexus experience in youth treatment/counseling roles, or 4 years external youth residential experience.
• Associates Degree and 2 years experience in youth residential settings; external or internal.
• Bachelor’s Degree in social work, psychology, or related field and at least 1 year experience with youth in residential treatment.

Responsibilities

• Supervise daily residential treatment operations, ensuring staffing and a safe, therapeutic environment.
• Lead, coach, mentor, and evaluate staff with trauma-informed, strengths-based care.
• Assist with staff recruitment, onboarding, training, and scheduling including timecard approval.
• Support admissions, treatment plan implementation, family engagement, and discharge planning.
• Monitor client records, incident reports, medication documentation, and program communications.
• Oversee delivery of services ensuring compliance with treatment plans and family involvement goals.

Education

High School Diploma with 2 years Nexus experience in youth behavioral health

Associates Degree with 2 years experience in residential youth programs

Bachelor’s Degree in social work psychology or related field with 1 year experience

Job description

Description

Nexus Family Healing is looking to hire a Leadership-Focused Campus Supervisor for our Baltimore, MD location! Take the next step in your behavioral health career as a Campus Supervisor, where you'll coach and support frontline staff while ensuring high-quality, trauma-informed care for youth in residential treatment. In this rewarding leadership role, you'll help shape a therapeutic culture that empowers both clients and team members to grow, heal, and succeed.

Nexus-Woodbourne Family Healing is located on a historic site in the heart of Baltimore, Maryland, that has been helping kids in need for over 200 years, originally as an orphanage in the early 1800s. In 2012, Nexus Family Healing affiliated with this location, bringing our innovative trauma-informed practices to the youth of Baltimore. This location includes programs for youth and teens with emotional, behavioral and mental health or sexually problematic behaviors, a diagnostic center, a vocational program, a school and treatment foster care for ages 0-21.

At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.

Schedule/Location/Pay:

• 1301 Woodbourne Ave, Baltimore, MD
• Salary Range - $25.00 - $27.00 per hour
• Full Time - On-site opportunity
• Shift - Sunday - Wednesday - 2:00pm - 10:30pm

Nexus’ Comprehensive Benefits Include:

• Guaranteed salary, schedule, PTO, and health benefits!
• Guaranteed case load and positive impact on youth who need us the most
• Therapist Flexible Scheduling - based on client & family needs
• Four weeks paid time off (PTO) in the first year of employment
• Additional 8 Floating Holidays
• Comprehensive clinical and inter-department support - you don't have to do everything yourself!
• Multiple options for health insurance coverage
• No-cost life insurance
• Short/long-term disability insurance
• 401k match
• NEW – Talkspace Therapy Benefit for the whole family
• NEW – Hinge Health Benefit for the whole family
• NEW – Carrot Fertility Benefit
• Tuition assistance and training opportunities
• Advancement pathways and internal promotion
• Clinical Professional Development
  • Company sponsored Clinical license renewal expense
  • Company sponsored continuing education training
  • Company sponsored supervision
  • Receive professional training
  • Maintain membership with a professional association
• And much more!

Position Summary

The Campus Supervisor provides trauma-informed campus leadership to youth care professionals through effective communication, organization, and planning of the daily operations of the program/unit.

Primary responsibilities:

• Supervise daily residential treatment operations, ensuring appropriate staffing levels, shift coverage, and a safe, therapeutic environment for clients.
• Lead, coach, mentor, and evaluate staff while promoting trauma-informed, strengths-based care and professional development.
• Assist with staff recruitment, onboarding, training, performance management, and scheduling, including timecard approval and coverage coordination.
• Support client admissions, treatment plan implementation, family engagement, and discharge planning to promote successful treatment outcomes.
• Monitor and ensure accurate, timely completion of client records, incident reports, medication documentation, and program communications.
• Oversee delivery of treatment services, ensuring compliance with individualized treatment plans, behavioral interventions, and family involvement goals.
• Maintain compliance with organizational policies, documentation standards, licensing requirements, and health and safety regulations.
• Identify and resolve program, staffing, client, and safety concerns while supporting continuous improvement initiatives.
• Participate in interdisciplinary team meetings, clinical discussions, and program planning to enhance service quality and client care.
• Respond effectively to emergencies, crises, and critical incidents using sound judgment and established protocols, including First Aid/CPR procedures.

Requirements

Required Education and Licensure:

• High School Diploma & 2 years Nexus experience working in a treatment/counseling capacity for youth (e.g., residential, foster care/adoption, CTSS, group home/TLP, day treatment, or related adolescent counseling programs) or 4 years external experience working with youth in a residential treatment facility; OR
• Associates Degree & 2 years minimum experience (external and/or internal experience) working with youth in a residential treatment facility; OR
• Bachelor’s Degree, preferably in a social work, psychology, or clinically related field in social services, and minimum of 1 year (external and/or internal) of related experience with youth in a residential treatment facility.
• Minimum of one year of Team Lead and/or supervisory experience is required.
• Valid driver’s license required. Must meet state regulating agency and Home Office driving requirements
• Must successfully pass a DHS/DCFS/CJIS/DHHS/ODHS or other federal and state criminal background check
• All client-facing Nexus employees must successfully participate and complete a Safety Crisis Management (SCM) exam and training

Preferred Education and Experience:

• 1+ Experience working with families and trauma-exposed children, or adolescents is strongly preferred.

Physical Demands

• Must be able to assist staff in physical interventions and restraints of residents.
• Must be able to lift up to 50 pounds unassisted and up to 100 pounds with assistance.
• Must be able to stand and walk for extended periods of time (2-4 hours).
• Must be able to twist, bend and stretch in a manner conducive to the execution of daily activities within a residential treatment facility.

Commitment to Diversity, Equity, & Inclusion:

At Nexus Family Healing, we not only support diversity – we celebrate it and rely on it for the betterment of our employees, our services, and our impact on the community. We strive to provide the best quality care for our youth and the best work environment for our employees through an inclusive team culture. Nexus Family Healing is proud to be an equal opportunity, affirmative action employer.

ICARE Values & Behavioral Competencies:

• Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches.
• Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern.
• Agility: Exhibiting flexibility and adapting quickly.
• Responsiveness: Being quick, positive, and accurate.
• Excellence: Demonstrating quality results that surpass ordinary standards.